🔥 4 hours ago
51 - 200
Technical Support Specialist onboarding new clients and helping them integrate payment methods. Investigating incidents and collaborating with teams to resolve merchant issues in the fintech industry.
AWS
ElasticSearch
🔥 5 hours ago
Provide remote and on-site technical support for ABB software and hardware issues. Collaborate with customers to resolve technical concerns and maintain documentation in CRM systems.
🏈 Ohio – Remote
💵 $83.3k - $133.3k / year
💰 $545.9M Post-IPO Debt - ABB on 2023-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
Azure
Cloud
ERP
🔥 5 hours ago
Cloud
DNS
ITSM
ServiceNow
TCP/IP
🔥 8 hours ago
Technical Support Engineer ensuring optimal performance of robots deployed in diverse environments. Collaborating with customers and engineering teams to resolve complex technical issues.
🏄 California – Remote
💵 $44 - $57 / hour
💰 $36M Series D on 2020-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
Cloud
🔥 12 hours ago
Technical Support Specialist providing customer service and resolving inquiries for Radicle Health. Collaborating with cross-functional teams to ensure high customer satisfaction and effective communication.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
JavaScript
SQL
🔥 12 hours ago
Customer Support Specialist delivering exceptional support for Fiscal.ai's financial data platform. Acting as the first point of contact for customers while troubleshooting issues across various channels.
🔥 13 hours ago
Senior IT Support Engineer responsible for user support and IT operations at Assured. Helping to manage identity, access, and device management systems for a fully remote team.
🇺🇸 United States – Remote
💵 $140k - $170k / year
⏰ Full Time
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
ITSM
Linux
MacOS
Shell Scripting
🔥 14 hours ago
As a Technical Support Engineer, ensure customer success with Akuity's platform and open-source tools. Troubleshoot, develop expertise in GitOps, Kubernetes, and Argo ecosystem.
Kubernetes
🔥 16 hours ago
Technical Support Engineer providing support for BeyondTrust products, managing customer communications, and troubleshooting technical issues. Collaborating with Engineering and Sales teams to resolve product-related inquiries.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🔥 16 hours ago
Senior Technical Support Engineer resolving complex technical issues on Sumo Logic’s platform. Collaborating with global teams to ensure seamless customer support across EMEA regions.
AWS
Cloud
Distributed Systems
DNS
Linux
Python
TCP/IP
Unix
🕒 Yesterday
Technical Support Representative with VoIP expertise at Broadvoice, diagnosing SIP signaling and call performance issues while providing exceptional customer support. Active in knowledge sharing and team collaboration.
🇨🇴 Colombia – Remote
💰 Private Equity Round on 2020-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
VoIP
🕒 Yesterday
Technical Customer Support Specialist providing first-line support for a healthcare AI platform. Resolving issues via Zendesk for clinicians, staff, and admins while ensuring user satisfaction.
🕒 Yesterday
5001 - 10000
Technical Support Expert addressing billing and account issues at Twilio. Collaborating with various teams to enhance customer support and resolve technical issues.
🕒 Yesterday
IT Support & Systems Administrator managing technical support and infrastructure administration for Solutions Metrix. Responsible for daily technical support and maintaining IT environments.
🕒 Yesterday
IT Support Specialist providing day-to-day technical support and system administration. Delivering high-quality services remotely for global clients in developed markets.
🕒 Yesterday
Technical Support Engineer providing troubleshooting and technical support for Solplanet's renewable energy solutions. Role involves training, pre-sales support, and collaboration across teams within Italy.
🗣️🇮🇹 Italian Required
🕒 Yesterday
Senior IT Support Engineer responsible for IT operations across the US. Managing technical support and ensuring a reliable workplace technology experience.
🇺🇸 United States – Remote
💰 $250M Debt Financing on 2022-05
⏰ Full Time
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 Yesterday
Customer Support Specialist helping Tilla's Customer Support function scale with fast-growing client base. Resolving customer issues with technical depth and driving automation and self-service improvements.
SQL
🕒 Yesterday
Technical Support Analyst delivering high-quality technical support for cloud-based SaaS platforms at Kinetic. Focusing on problem-solving and customer interaction with a strong technical aspect.
Azure
MS SQL Server
SQL
🕒 2 days ago
Technical Support Specialist providing support and troubleshooting for web platforms like WordPress and Square Space. Assisting clients and ensuring satisfaction in technical operations with a focus on service quality.
WordPress
+305 More IT Support Engineer Jobs Available!
The average salary for remote it support engineers is $90,871 per year. This is based on data from 104 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior IT Support Engineer (1-2 yrs) | 23 | $76,643 |
🟡 Mid-level IT Support Engineer (2-4 yrs) | 63 | $82,564 |
🟠 Senior IT Support Engineer (5-9 yrs) | 18 | $138,125 |
We analyzed 72 job listings in the last year and found it takes about 40 days for employers to close a job opening.
We reviewed 104 job postings and found the top 10 skills employers are asking for most often are:
You need strong troubleshooting skills, proficiency in operating systems (Windows, macOS, Linux), knowledge of networking concepts, and familiarity with help desk software. Good communication and problem-solving skills are also essential for remote work.
Typically, you need a degree in computer science, information technology, or a related field. Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) can also enhance your qualifications.
Responsibilities include providing technical support to users, diagnosing and resolving hardware and software issues, managing user accounts and permissions, and maintaining documentation of support activities. You may also assist with system upgrades and security measures.
Benefits include flexible work hours, the ability to work from any location, reduced commuting time and costs, and a better work-life balance. Remote work allows you to support diverse clients and gain experience with various technologies.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.