Remote Product Support Jobs
Search 176 work from home product support positions available worldwide. Your career in truly remote companies - apply today.
51 minutes ago
Job not on LinkedIn
Raintree Systems
201 - 500
Product Support Specialist at Raintree Systems providing advanced client support for Raintree software. Handling complex troubleshooting and guiding clients through problem-solving processes remotely.
Product Support Representative – Tier 1, RCM, Billing, Healthcare, Clinical
Job not on LinkedIn
51 minutes ago
51 minutes ago
Job not on LinkedIn
Raintree Systems
201 - 500
Product Support Representative providing technical support for Raintree’s EMR platforms in a remote capacity. Focused on client assistance, troubleshooting, and delivering high-quality solutions.
3 hours ago
CSG
5001 - 10000
Providing phone support as a Product Support Analyst for customer inquiries in the Customer Service department in India. Engaging with customers and assisting with technical support requests and compliance guidance.
3 hours ago
Job not on LinkedIn
Sales & Support Specialist delivering demos and technical support for AI product Central. Blending sales skills with customer success and technical product guidance at Wing's innovation arm.
🇵🇭 Philippines – Remote
💰 $2.1M Seed Round on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
5 hours ago
Job not on LinkedIn
Project Coordinator I at User Interviews, managing recruitment projects and engaging with clients. Ensuring excellent service and communication with customers during the project lifecycle.
8 hours ago
Customer Support Specialist facilitating seamless client interactions with WhatsApp API at a global scale. Collaborating across teams to enhance user experience and address technical challenges.
🇧🇷 Brazil – Remote
💵 €1.8k - €2.2k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇧🇷🇵🇹 Portuguese Required
8 hours ago
Customer Support Specialist assisting LATAM clients with WhatsApp API support through various channels. Collaborating with teams to optimize the customer experience and troubleshoot issues.
🇬🇹 Guatemala – Remote
💵 €1.8k - €2.2k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
9 hours ago
Job not on LinkedIn
Customer Support Specialist managing inbound technical support requests for Allego’s SaaS platform. Resolving inquiries via phone and email as part of the Customer Success Team.
Yesterday
Manage the technical support team at Propelus, delivering customer service for healthcare compliance technology. Collaborate on product improvements and oversee technical issue escalations.
Yesterday
Job not on LinkedIn
Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.
Yesterday
Job not on LinkedIn
Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.
Yesterday
Job not on LinkedIn
Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.
Yesterday
Job not on LinkedIn
Technical Support Representative assisting CVS Health customers with technical inquiries and troubleshooting. Documenting issues and providing customer support within service level agreements.
2 days ago
Product Support Specialist guiding customers through the InvestNext suite of products and services. Monitoring support channels to boost satisfaction in a fully remote environment.
🇺🇸 United States – Remote
💵 $60k - $65k / year
💰 $4.3M Seed Round on 2021-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Job not on LinkedIn
Customer Support Specialist providing remote support for healthcare software applications. Engage in training, software testing, and direct customer communication to resolve issues.
🇺🇸 United States – Remote
💵 $50k - $70k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🦅 H1B Visa Sponsor
2 days ago
Job not on LinkedIn
Mid-Level Logistics Analyst responsible for logistics planning and execution in Leidos' ABMS program. Focusing on supporting the Department of Air Force's Digital Infrastructure.
🇺🇸 United States – Remote
💵 $80.6k - $145.7k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🧐 Analyst
🦅 H1B Visa Sponsor
2 days ago
Job not on LinkedIn
Support Specialist I providing administrative support to claims pending in Social Security Disability process. Responsibilities include data entry, client communication, and task management.
🌵 Arizona – Remote
🐊 Florida – Remote
+3 more states
💵 $16 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Support Specialist handling customer and professional queries related to HR, IT, and Finance. Operate in a dynamic remote-first environment assisting global clients based in India.
2 days ago
Support Specialist role handling HR, IT, and Finance customer support inquiries for a Global Employment Platform. Focusing on customer relationships and solutions in a remote-first environment.
2 days ago
Customer Success Specialist enhancing user experiences with Genie 360 tools. Delivering training and promoting digital solutions across strategic accounts with the core purpose of customer enablement.
🎰 Nevada – Remote
🗻 New Hampshire – Remote
+2 more states
💵 $75k - $85k / year
💰 Post-IPO Debt on 2021-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
+157 More Product Support Jobs Available!
Top Companies Hiring Remote Product Support
Caterpillar Inc.
Aerospace • Construction • Energy
10,000+ employees
💰 $147.5k Grant on 2009-12
Job Openings
Remote product support salary expectations
The average salary for remote product support is $84,968 per year. This is based on data from 545 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Product Support (0 yrs) | 1 | $0 |
🟢 Junior Product Support (1-2 yrs) | 172 | $65,223 |
🟡 Mid-level Product Support (2-4 yrs) | 288 | $81,759 |
🟠 Senior Product Support (5-9 yrs) | 68 | $127,388 |
🔴 Lead Product Support (10+ yrs) | 16 | $180,006 |
How long does it take for companies to hire a remote product support?
We analyzed 461 job listings in the last year and found it takes about 37 days for employers to close a job opening.
The most in-demand skills for product support
We reviewed 545 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer support software, and technical knowledge of the product. Active listening, patience, and a customer-focused approach are also crucial.
Typically, a degree in a relevant field is preferred, but experience in customer support or technical support roles may suffice. Certifications in customer service or product knowledge can also be advantageous.
Responsibilities include assisting customers with product inquiries, troubleshooting issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with product teams to resolve customer feedback.
Benefits include flexible work hours, the convenience of working from home, reduced commuting costs, and a better work-life balance. Remote roles also enable the opportunity to work with diverse teams and gain experience in different markets.
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Frequently asked questions
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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.