Remote Senior Customer Support Engineer Jobs

Search 345 work from home senior customer support engineer positions available worldwide. Your career in truly remote companies - apply today.

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Customer Support Engineer
🌍 Your Location
💵 Minimum Salary
🟠 Senior (7+ years)
345 Jobs
🆕 Date Added

Software Support Engineer

1 hour ago

Job not on LinkedIn

Software Support Engineer at Seeq troubleshooting software installation and cloud deployment issues for customers. Collaborating with product development to enhance customer satisfaction.

AWS

Azure

Cloud

Firewalls

Linux

4 hours ago

Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.

4 hours ago

Support Specialist I focused on ensuring high-quality customer experience at Brex. Resolving inquiries and collaborating with teams to improve customer engagement in a remote setting.

Support Engineer

8 hours ago

Job not on LinkedIn

Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.

Customer Support Specialist

9 hours ago

Job not on LinkedIn

Customer Support Specialist managing inbound technical support requests for Allego’s SaaS platform. Resolving inquiries via phone and email as part of the Customer Success Team.

Customer Service Engineer

23 hours ago

Job not on LinkedIn

Customer Service Engineer providing field service support for analytical solutions in the United Kingdom. Ensuring high standards in customer service and operational performance across the region.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.

Yesterday

Support Engineer providing technical support for Label Studio software and resolving technical client issues. Collaborating with product and engineering teams to ensure seamless platform operation.

AWS

Cloud

EC2

JavaScript

Python

Support Engineer

Yesterday

Job not on LinkedIn

Support Engineer managing technical investigations and diagnostics within Memed’s microservices architecture. Ensuring platform stability and facilitating external integrations.

Docker

Grafana

Java

JavaScript

Linux

Node.js

Python

SQL

Yesterday

Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.

🇪🇬 Egypt – Remote

💰 $50M Venture Round on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

JavaScript

Node.js

Python

Splunk

SQL

Yesterday

Customer Support Executive providing live chat support at clearer.io to enhance customer engagement. Taking ownership of inquiries and ensuring exceptional customer experience.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.

Yesterday

Job not on LinkedIn

Sr. Customer Support Engineer managing complex deployments for Fortune 500 customers. Delivering exceptional support and coordinating cross-functional activities while ensuring frictionless deployments.

Azure

DNS

Docker

Kubernetes

Linux

Python

Shell Scripting

Terraform

Yesterday

Technical Support Engineer providing support to ClickHouse users, customers, and prospects in the EMEA region. Collaborating with various teams to improve customer engagement and solutions.

🗣️🇫🇷 French Required

Cloud

Distributed Systems

SQL

Go

Yesterday

Technical Support Engineer providing support for ClickHouse users in EMEA. Engaging with customers through various communication channels for problem resolution and guidance.

Cloud

Distributed Systems

SQL

Go

Yesterday

Technical support engineer providing assistance to ClickHouse users globally across various platforms. Collaborate with teams to enhance user experience and deliver solutions in a remote environment.

Cloud

Distributed Systems

SQL

Go

Technical Support Engineer

Yesterday

Job not on LinkedIn

Technical Support Engineer providing world-class customer service and technical support for Pinecone's vector database and products. Responsibilities include troubleshooting, customer interaction, and documentation improvement.

AWS

Azure

Cloud

Google Cloud Platform

JavaScript

Python

2 days ago

Job not on LinkedIn

Technical Support Representative assisting customers in using Granicus products effectively. Work remotely to provide solutions and contribute to a supportive team environment.

TypeScript

2 days ago

Job not on LinkedIn

FUJIFILM Corporation

10,000+ employees

Senior Technical Support Engineer providing remote technical support across Fujifilm's Synapse product line. Resolving complex issues and managing customer interactions with a focus on quality service.

Oracle

SQL

VMware

2 days ago

Help Desk Engineer providing remote support for clients of Blue Mantis. Responsible for problem determination, recording, and resolution through ticketing systems.

+326 More Customer Support Engineer Jobs Available!

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Top Companies Hiring Remote Senior Customer Support Engineers

Action1

SaaS • Cybersecurity • Enterprise

51 - 200

Job Openings

Bugcrowd

Cybersecurity • SaaS • Enterprise

201 - 500

💰 $30M Series D on 2020-04

Job Openings

Contrast Security

Cybersecurity • Software • Technology

201 - 500

💰 $150M Series E on 2021-11

Job Openings

Customer.io

SaaS • Marketing

51 - 200

💰 Series A on 2022-03

Job Openings

FUJIFILM Corporation

Healthcare • Electronics • Imaging

10,000+ employees

Job Openings

FullStory

eCommerce • SaaS • Analytics

501 - 1000

💰 $25M Venture Round on 2022-08

Job Openings

Remote senior customer support engineer salary expectations

The average salary for remote senior customer support engineers is $96,896 per year. This is based on data from 260 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Customer Support Engineer (0 yrs)

6$0

🟢 Junior Customer Support Engineer (1-2 yrs)

63$86,039

🟡 Mid-level Customer Support Engineer (2-4 yrs)

135$93,718

🟠 Senior Customer Support Engineer (5-9 yrs)

50$122,613

🔴 Lead Customer Support Engineer (10+ yrs)

6$165,000

How long does it take for companies to hire a remote customer support engineer senior?

We analyzed 198 job listings in the last year and found it takes about 50 days for employers to close a job opening.

The most in-demand skills for customer support engineers senior

We reviewed 260 job postings and found the top 10 skills employers are asking for most often are:

Technical support37.5%
Sql34.7%
Troubleshooting33.3%
Python26.4%
Customer support25.0%
Documentation18.1%
Kubernetes18.1%
Technical troubleshooting16.7%
Aws15.3%
Javascript15.3%

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