Selected: ⨠Support Technician.
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Selected: đ Date Added.
đĽ 3 hours ago
AI2IO Support Technician assisting users with Windows, Microsoft 365, networking, and devices. Managing licenses, hardware orders, escalations, and knowledge-base documentation remotely.
đşđ¸ United States â Remote
â° Full Time
đ Senior
đ´ Lead
đ Support Engineer
đť Ghost score 15%
đĽ 4 hours ago
1001 - 5000
Technical Support I providing phone and email troubleshooting for Blackboardâs SaaS LMS customers. Documenting, resolving, and escalating issues while supporting product knowledge resources.
đŽđł India â Remote
đ° Venture Round on 2023-01
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 10%
đĽ 4 hours ago
Technical Support I troubleshooting Blackboardâs SaaS learning management platform via phone and email. Resolving Tier 1 issues and escalating complex problems to Tier 2.
đŽđł India â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 12%
đĽ 6 hours ago
Remote IT Helpdesk Technician providing 24/7/365 white-labeled technical support for Helptâs MSP, technology, and product-support clients. Troubleshooting calls, tickets, and service requests.
đşđ¸ United States â Remote
đľ $18 - $20 / hour
đ° $850k Seed Round - Helpt on 2024-07
â° Full Time
đĄ Mid-level
đ Senior
đť IT Support
đť Ghost score 0%
đĽ 10 hours ago
Technical Support Specialist troubleshooting Higher Logic's cloud-based engagement and community software. Investigating customer issues through support channels, diagnostics, documentation, and AI-assisted tools.
đşđ¸ United States â Remote
đ° $55M Private Equity Round on 2016-09
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 13 hours ago
Help Desk Specialist providing Tier 1/Tier 2 support for Bixalâs federal regulatory platforms. Diagnosing issues, monitoring defects, and supporting users through modernization releases.
đşđ¸ United States â Remote
đľ $90k - $110k / year
â° Full Time
đĄ Mid-level
đ Senior
đť IT Support
đŚ H1B Visa Sponsor
đť Ghost score 2%
đĽ 14 hours ago
Bilingual Tier 1 technician providing remote support for broadband and telecommunications customers. Troubleshooting peripheral and network issues through JSIâs Contact Center.
đ¸ Mississippi â Remote
đ° Private Equity Round on 2018-10
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 10%
đŁď¸đŞđ¸ Spanish Required
đĽ 21 hours ago
Service Desk Agent providing Tier 1 technical support for U.S. Department of Transportation employees. Handling Windows, Office, phone, email, incident, and service request support for SAIC.
đď¸ District of Columbia, Washington â Remote
đ° $500M Post-IPO Debt - SAIC on 2025-09
â° Full Time
đ˘ Junior
⨠Agent
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 21 hours ago
Remote Service Desk Agent providing Tier 1 phone and email support for U.S. Department of Transportation employees. Troubleshooting Windows and Office issues, managing incidents, and routing complex requests.
đď¸ District of Columbia, Washington â Remote
đ° $500M Post-IPO Debt - SAIC on 2025-09
â° Full Time
đ˘ Junior
⨠Agent
đŤđ¨âđ No degree required
đť Ghost score 10%
đĽ 23 hours ago
Remote Tier I help desk specialist supporting HUD IT modernization. Troubleshooting users, infrastructure, servers, cloud services, and data center operations for federal government services.
đşđ¸ United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
đť IT Support
đť Ghost score 10%
đ Yesterday
Technical Support Engineer troubleshooting APIs, connectors, and data integrations for Airbyte, an AI-agent data platform. Supporting customers and shaping product improvements remotely in Canada.
đ¨đŚ Canada â Remote
đľ CA$89k - CA$105k / year
đ° $150M Series B - Airbyte on 2021-12
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 0%
đ Yesterday
Remote Technical Support Engineer supporting Nihon Kohdenâs biomedical devices and patient monitoring systems. Troubleshooting hardware, software, Windows, and network issues for healthcare customers.
đşđ¸ United States â Remote
đľ $27 - $36 / hour
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đ Yesterday
Technical Support Specialist supporting Mogliâs cloud-based Salesforce SMS and WhatsApp application. Troubleshooting client issues, configuring automations, and coordinating product support remotely.
đşđ¸ United States â Remote
đľ $60k - $70k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 0%
đ Yesterday
Help Desk Associate supporting Sabel Systemsâ secure DoD digital engineering platforms. Managing AF-PLM accounts, access controls, troubleshooting, reporting, and user documentation.
đ Ohio â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đ Yesterday
Remote IT Support Technician managing Google Workspace administration and Level 1â2 end-user support. Troubleshooting accounts, applications, devices, connectivity, and security issues.
đşđ¸ United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 25%
đ 2 days ago
Technical Support Engineer troubleshooting SSO, APIs, networks, and alert delivery for Dataminrâs AI-powered intelligence platform. Resolving enterprise customer issues through logs, integrations, and cross-functional collaboration.
đŹđ§ United Kingdom â Remote
đ° Private Equity Round on 2021-10
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŹđ§ UK Skilled Worker Visa Sponsor
đť Ghost score 10%
đ 2 days ago
Service Desk Specialist resolving hardware, software, network, and system issues for remote-first Connexus Credit Union. Managing tickets, escalations, documentation, and service-level commitments.
đ 2 days ago
Field technician installing, troubleshooting, and repairing McKesson healthcare automation equipment. Serving customers across Texas with frequent regional travel and on-call support.
đ¤ Texas â Remote
đľ $70.2k - $117k / year
â° Full Time
đ Senior
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đ 2 days ago
Technical Support Engineer supporting SAJâs solar, inverter, and energy storage solutions in Italy. Providing pre- and after-sales troubleshooting, testing, training, and customer technical support.
đŽđš Italy â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 10%
đŁď¸đŽđš Italian Required
đ 2 days ago
Remote Help Desk Technician providing Tier 1 support for a healthcare company. Troubleshooting Citrix-to-Island Enterprise Browser migration issues and managing service desk tickets.
đ˛ Oregon, Washington â Remote
đľ $20 - $24 / hour
âł Contract/Temporary
đĄ Mid-level
đ Senior
đť IT Support
đť Ghost score 0%
+349 More Support Technician Jobs Available!
The average salary for remote support technicians is $64,236 per year. This is based on data from 309 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
đ˘ Junior Support Technician (1-2 yrs) | 139 | $60,201 |
đĄ Mid-level Support Technician (2-4 yrs) | 149 | $63,823 |
đ Senior Support Technician (5-9 yrs) | 21 | $93,870 |
We analyzed 242 job listings in the last year and found it takes about 38 days for employers to close a job opening.
We reviewed 311 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, technical knowledge of hardware and software systems, proficiency in remote support tools, and excellent communication skills. Patience, attention to detail, and the ability to work independently are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional can enhance your qualifications, but experience and hands-on skills matter significantly.
Responsibilities include diagnosing and resolving technical issues, providing remote support via phone or chat, documenting support interactions, maintaining system performance, and collaborating with other IT staff to improve systems.
Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, better work-life balance, and opportunities to engage with a variety of technologies and clients.
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