Remote Technical Support Jobs

Search 549 work from home technical support positions available worldwide. Your career in truly remote companies - apply today.

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Technical Support
🌍 Your Location
💵 Minimum Salary
⚪️ Experience

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549 Jobs
🆕 Date Added

54 minutes ago

Support Technician providing IT support to a geographically diverse team at Palmetto Clean Technology. Responsible for managing technical issues and maintaining core systems for employees primarily in the Philippines.

Cloud

IT Support Technician

1 hour ago

Job not on LinkedIn

IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.

🗣️🇪🇸 Spanish Required

iOS

Linux

6 hours ago

Customer Technical Support Representative assisting zyBooks users via email through Zendesk. Troubleshooting issues and answering questions about zyBooks application/content with a focus on student support.

9 hours ago

Help Desk Specialist providing remote technical support to Edward Jones branches. Diagnose and resolve technical issues ensuring exceptional support experience remote.

20 hours ago

Job not on LinkedIn

Tier 2 Technical Support Specialist providing IT support services for credit unions at Pure IT. Troubleshooting technical issues and maintaining software environments with a collaborative approach.

Cloud

Firewalls

VMware

21 hours ago

Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.

IT Specialist

22 hours ago

Job not on LinkedIn

IT Specialist managing onboarding and ongoing IT support in a fast-growing startup focusing on security and compliance frameworks. Collaborating with teams to enhance IT workflows and employee experience.

Yesterday

Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.

Yesterday

Owner.com

11 - 50

Lead Tier II Support Team for Owner.com, focused on enhancing support effectiveness and resolving technical issues for local restaurants. Coach specialists and improve operational processes.

🗣️🇪🇸 Spanish Required

Yesterday

Job not on LinkedIn

Global Process Owner managing end-to-end technical support processes for Dexcom globally. Leading teams and collaborating with internal departments for customer experience and operational results.

Yesterday

NerdWallet

501 - 1000

Technical Support Specialist assisting NerdWallet members with technical and account support. Collaborating with teams to improve user experiences in a remote work environment.

Yesterday

Job not on LinkedIn

engomo

11 - 50

Technical Support Coordinator orchestrating customer support inquiries for our innovative SaaS platform. Ensuring clarity and efficiency while bridging the gap between clients and technical teams.

🗣️🇩🇪 German Required

ERP

Yesterday

Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.

🇪🇬 Egypt – Remote

💰 $50M Venture Round on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

JavaScript

Node.js

Python

Splunk

SQL

Yesterday

Job not on LinkedIn

Technical Support Specialist at Beckman Coulter providing remote customer support for diagnostic and biotechnology products. Responsible for resolving hardware, software, and assay issues in a 24/7 support environment.

Yesterday

Technical Support Specialist resolving customer technical issues while bridging the gap between frontline and engineering teams for Deel's global operations.

JavaScript

Node.js

Python

Splunk

SQL

Yesterday

Twilio

5001 - 10000

Technical Support Engineer delivering billing support for Twilio's global customers via various communication channels. Collaborating within the TCX team to achieve operational excellence and customer satisfaction.

IT Support Specialist

Yesterday

Job not on LinkedIn

IT Support Specialist providing customer and technical support in a remote role for clients. Handling API integrations and ensuring quality assurance for partner integrations.

Yesterday

Job not on LinkedIn

Technical Support Representative assisting CVS Health customers with technical inquiries and troubleshooting. Documenting issues and providing customer support within service level agreements.

Technical Support Engineer

Yesterday

Job not on LinkedIn

Technical Support Engineer providing world-class customer service and technical support for Pinecone's vector database and products. Responsibilities include troubleshooting, customer interaction, and documentation improvement.

AWS

Azure

Cloud

Google Cloud Platform

JavaScript

Python

Yesterday

Providing Level 1 technical support for life sciences software applications at LGC Clinical Diagnostics. Collaborating with internal teams and managing customer inquiries to improve service efficiency.

+530 More Technical Support Jobs Available!

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Top Companies Hiring Remote Technical Support

Action1

SaaS • Cybersecurity • Enterprise

51 - 200

Job Openings

Bloom Equity Partners

Finance • B2B

11 - 50

Job Openings

C.H. Robinson

Transport • Supply Chain

10,000+ employees

Job Openings

CivicPlus

Compliance • Government • SaaS

501 - 1000

Job Openings

Everience Romania

Enterprise • Productivity • SaaS

201 - 500

Job Openings

FUJIFILM Corporation

Healthcare • Electronics • Imaging

10,000+ employees

Job Openings

Remote technical support salary expectations

The average salary for remote technical support is $86,839 per year. This is based on data from 2,915 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Technical Support (0 yrs)

17$0

🟢 Junior Technical Support (1-2 yrs)

967$69,254

🟡 Mid-level Technical Support (2-4 yrs)

1,394$88,687

🟠 Senior Technical Support (5-9 yrs)

487$111,967

🔴 Lead Technical Support (10+ yrs)

50$160,189

How long does it take for companies to hire a remote technical support?

We analyzed 2,339 job listings in the last year and found it takes about 40 days for employers to close a job opening.

The most in-demand skills for technical support

We reviewed 2,915 job postings and found the top 10 skills employers are asking for most often are:

Technical support53.5%
Troubleshooting34.5%
Sql22.3%
Problem solving18.3%
Linux17.4%
Customer support16.3%
Documentation16.2%
Customer service15.7%
Networking15.5%
Saas12.6%

Frequently asked questions

You need strong problem-solving skills, excellent communication abilities, patience, and technical proficiency in the products or services you're supporting. Familiarity with troubleshooting techniques and customer support software is also important.

Typically, a high school diploma or equivalent is required, though an associate's or bachelor's degree in a related field can be beneficial. Experience in customer service or technical support roles is highly valued.

Responsibilities include troubleshooting technical issues, assisting customers via phone, chat, or email, documenting support interactions, training users on products, and coordinating with technical teams to resolve complex problems.

Benefits of working as a remote Technical Support include flexible scheduling, no commuting costs, and better work-life balance. You also get to work in a diverse environment and develop valuable communication and technical skills.

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Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.

Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!

New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

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