12 minutes ago
Join Historic New England's team as a part-time IT Help Desk Analyst providing remote support to staff.
14 minutes ago
Provide technical support at iubenda by troubleshooting customer issues and collaborating with product teams.
π Anywhere in the World β Remote
π° $100k Seed Round on 2011-06
β° Full Time
π’ Junior
π Support Engineer
1 hour ago
1840 & Company seeks a remote Technical Support Tier 1. Provide outstanding customer service and support.
1 hour ago
51 - 200
Join a remote team at Array to deliver technical support for fintech products and solutions.
3 hours ago
501 - 1000
Be the trusted technical expert for enterprise customers of Airtable's no-code platform. Resolve issues while enhancing customer experience and product knowledge.
πΊπΈ United States β Remote
π΅ $65k - $85.5k / year
π° Secondary Market on 2022-06
β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
π¦ H1B Visa Sponsor
4 hours ago
501 - 1000
Join Bitsight as a Technical Support Engineer, providing exceptional customer support in cybersecurity.
4 hours ago
Oversee daily operations of a global technical support team to ensure customer satisfaction and loyalty.
4 hours ago
Head of Technical Support at a FinTech company leading a global technical support team.
4 hours ago
Oversee operations and customer experience in global technical support for a FinTech company.
4 hours ago
Head of Technical Support for a global team in a FinTech company, focused on customer satisfaction.
4 hours ago
Manage a global technical support team to enhance customer satisfaction in a FinTech firm.
4 hours ago
Oversee global technical support operations, driving customer satisfaction in a leading FinTech firm.
4 hours ago
Provide IT support onboard vessels for hotel-related computer equipment and ensure operational efficiency.
5 hours ago
51 - 200
Experienced Microvellum user needed for remote technical support to assist customers.
5 hours ago
Join COURSER to provide exceptional IT support services while growing in a collaborative environment.
6 hours ago
Join Donweb's Customer Support team as a Technical Support Level 2. Provide remote assistance for ticket management and troubleshooting.
6 hours ago
Customer.io seeks a Technical Support Engineer to assist customers via email and live chat.
πΊπΈ United States β Remote
π΅ $70k / year
π° Series A on 2022-03
β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
6 hours ago
Join Paubox as a remote Tech Support Specialist providing technical support for healthcare communication solutions.
6 hours ago
501 - 1000
Join Abnormal as a Level 2 Technical Support Engineer resolving client escalations and enhancing product solutions.
6 hours ago
501 - 1000
As a Level 1 Technical Support Engineer, provide 24x7 product support for Abnormal's cybersecurity solutions.
+575 More Jobs Available!
Data Science β’ Machine Learning β’ Data Science Platform
1001 - 5000
π° $400M Series E on 2021-08
SaaS β’ Software β’ Services
1001 - 5000
π° Private Equity Round on 2019-07
The average salary for remote technical support is $87,996 per year. This is based on data from 536 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
βͺοΈ Entry-level Technical Support (0 yrs) | 1 | $40,000 |
π’ Junior Technical Support (1-2 yrs) | 169 | $68,474 |
π‘ Mid-level Technical Support (2-4 yrs) | 238 | $86,683 |
π Senior Technical Support (5-9 yrs) | 119 | $113,678 |
π΄ Lead Technical Support (10+ yrs) | 9 | $155,069 |
You need strong problem-solving skills, excellent communication abilities, patience, and technical proficiency in the products or services you're supporting. Familiarity with troubleshooting techniques and customer support software is also important.
Typically, a high school diploma or equivalent is required, though an associate's or bachelor's degree in a related field can be beneficial. Experience in customer service or technical support roles is highly valued.
Responsibilities include troubleshooting technical issues, assisting customers via phone, chat, or email, documenting support interactions, training users on products, and coordinating with technical teams to resolve complex problems.
Benefits of working as a remote Technical Support include flexible scheduling, no commuting costs, and better work-life balance. You also get to work in a diverse environment and develop valuable communication and technical skills.
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, youβll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! Weβre always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.