๐ฅ 3 hours ago
IT Support Specialist providing tier 1โ2 endpoint, identity, and helpdesk support for 8amโs financial technology platform. Managing Czech and EMEA device operations, access, onboarding, and remote connectivity.
๐จ๐ฟ Czechia โ Remote
๐ต Kฤ957k - Kฤ1.1M / month
๐ฐ Private equity on 2024-08
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ป IT Support
๐ฅ 5 hours ago
Remote IT Helpdesk Specialist supporting attorneys and staff at an Arizona law firm. Troubleshooting Microsoft 365, devices, networks, secure access, and legal technology systems.
๐ฅ 5 hours ago
Technical Support Engineer troubleshooting enterprise software for BeyondTrust, a cybersecurity SaaS provider. Supporting customers across phone, email, and chat while coordinating escalations with Engineering, Product, and Sales teams.
๐จ๐ฆ Canada โ Remote
๐ฐ Private Equity Round on 2021-05
โณ Contract/Temporary
๐ก Mid-level
๐ Senior
๐ Support Engineer
Azure
SQL
๐ฅ 6 hours ago
Senior technical support leader scaling customer support and technical services for Doppelโs AI-native cybersecurity platform. Improving escalations, integrations, automation, and enterprise customer resolution.
๐ฅ 7 hours ago
BD Diesel Performance technical support representative helping customers select automotive parts and solve installation issues. Collaborating with sales and engineering teams to improve products and customer service.
๐บ๐ธ United States โ Remote
๐ต $62.5k / year
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
๐ซ๐จโ๐ No degree required
๐ฅ 7 hours ago
Technical Support Engineer troubleshooting Samsaraโs IoT hardware, software, and cloud solutions for customers in Mexico. Resolving complex issues, meeting SLAs, and partnering with Engineering and Product teams.
๐ฃ๏ธ๐ช๐ธ Spanish Required
Cloud
IoT
๐ฅ 7 hours ago
Daikin Applied HVAC technical support analyst advising sales teams, customers, and service groups on commercial chillers. Managing Salesforce cases, warranty requests, training, and product-quality improvements.
โ๏ธ Minnesota โ Remote
๐ต $80.4k - $136.8k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
๐ฆ H1B Visa Sponsor
๐ฅ 7 hours ago
Technical Support Analyst advising commercial HVAC customers and service teams for Daikin Applied. Managing Salesforce cases, warranty support, training, and product-quality improvements.
โ๏ธ Minnesota โ Remote
๐ต $80.4k - $136.8k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
๐ฆ H1B Visa Sponsor
๐ฅ 9 hours ago
User Support Specialist resolving customer calls, account, billing, and payment issues for Arrayโs fintech platform. Advocating for financially stressed customers while escalating systemic issues and maintaining accurate records.
๐ United States, Canada โ Remote
๐ต $60k / year
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Customer Support
๐ซ๐จโ๐ No degree required
๐ฆ H1B Visa Sponsor
๐ฃ๏ธ๐ช๐ธ Spanish Required
๐ฅ 9 hours ago
Ford Pro specialist supporting commercial fleet customers with vehicle maintenance and repairs. Documenting service events, validating costs, and improving maintenance-management processes.
๐ Michigan โ Remote
๐ต $74.3k - $124.5k / year
๐ฐ Post-IPO Debt on 2023-08
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ป IT Support
๐ฆ H1B Visa Sponsor
๐ฅ 12 hours ago
Senior technical support specialist resolving hardware, software, assay, and training issues for Beckman Coulter Diagnostics. Supporting Hematology/Urinalysis customers remotely during second-shift, 24/7 operations.
๐ฅ 13 hours ago
Product Technical Support Representative helping Avantor customers select and troubleshoot biopharma products remotely. Supporting sales, technical documentation, customer troubleshooting, and new product development.
๐ Pennsylvania โ Remote
๐ต $56.5k - $90.8k / year
๐ฐ Private equity on 2010-08
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
๐ฅ 15 hours ago
Technical Support Engineer maintaining Everbridgeโs critical communications SaaS platform for Norwegian customers. Managing incidents, monitoring systems, troubleshooting Linux environments, and supporting service resilience.
๐ฃ๏ธ๐ณ๐ด Norwegian Required
AWS
Cloud
Linux
Oracle
Postgres
Unix
๐ฅ 15 hours ago
Desktop Support Technician providing Level 1 IT support for Futuro Health, a nonprofit expanding the allied healthcare workforce. Troubleshooting devices, Microsoft 365, accounts, endpoints, and security issues remotely.
๐ California โ Remote
๐ต $30 - $35 / hour
โฐ Full Time
๐ข Junior
๐ Support Engineer
๐ซ๐จโ๐ No degree required
Cyber Security
ITSM
Spring
๐ฅ 16 hours ago
AI automation engineer building Forethought and Salesforce workflows for Granicus, a GovTech platform serving governments and residents. Improving support resolution, routing, governance, and customer experience.
๐บ๐ธ United States โ Remote
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ค QA Automation Engineer
๐ฆ H1B Visa Sponsor
Cloud
JavaScript
Python
SQL
๐ฅ 16 hours ago
Remote L1 technical support agent troubleshooting POS systems and resolving customer issues. Managing tickets, calls, escalations, and CRM documentation for customer satisfaction.
๐ Florida, New Jersey, +3 more states โ Remote
๐ต $20 - $22 / hour
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
๐ Yesterday
Cloud Technical Support Engineer supporting Microsoft 365, Azure, endpoints, identity, and business applications for payment processor MAP. Coordinating telecom implementations, client connectivity projects, troubleshooting, and workforce reporting.
๐บ๐ธ United States โ Remote
๐ต $110k - $150k / year
โฐ Full Time
๐ Senior
๐ด Lead
๐ Support Engineer
Azure
Cloud
๐ Yesterday
IT Specialist managing secure onboarding, access, and internal support for Workstreetโs GRC cybersecurity services. Administering cloud productivity, IAM, ticketing, and compliance-aligned workflows remotely from the Philippines.
๐ Yesterday
Technical Support Manager strengthening Cummins industrial engine sales, training, and customer solutions. Supporting mining, oil and gas, and HMLD engine applications across Alberta.
๐จ๐ฆ Canada โ Remote
๐ฐ $75M Grant on 2024-07
โฐ Full Time
๐ Senior
๐ด Lead
๐งโ๐ง Technical Customer Success Manager
๐ Yesterday
Technical Support Specialist resolving complex customer data, SQL, and web application issues for Boldr, a global B-Corp delivering client experiences. Supporting implementations, escalations, integrations, and technical process improvements for post-sale customers.
+738 More Technical Support Jobs Available!
The average salary for remote technical support is $87,151 per year. This is based on data from 3,024 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
โช๏ธ Entry-level Technical Support (0 yrs) | 29 | $0 |
๐ข Junior Technical Support (1-2 yrs) | 983 | $74,044 |
๐ก Mid-level Technical Support (2-4 yrs) | 1,469 | $89,089 |
๐ Senior Technical Support (5-9 yrs) | 489 | $105,624 |
๐ด Lead Technical Support (10+ yrs) | 54 | $152,542 |
We analyzed 2,384 job listings in the last year and found it takes about 40 days for employers to close a job opening.
We reviewed 3,024 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving skills, excellent communication abilities, patience, and technical proficiency in the products or services you're supporting. Familiarity with troubleshooting techniques and customer support software is also important.
Typically, a high school diploma or equivalent is required, though an associate's or bachelor's degree in a related field can be beneficial. Experience in customer service or technical support roles is highly valued.
Responsibilities include troubleshooting technical issues, assisting customers via phone, chat, or email, documenting support interactions, training users on products, and coordinating with technical teams to resolve complex problems.
Benefits of working as a remote Technical Support include flexible scheduling, no commuting costs, and better work-life balance. You also get to work in a diverse environment and develop valuable communication and technical skills.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.