Mental Health Throughput Manager

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PM Pediatric Care

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

🏥 Healthcare

⚕️ Healthcare Insurance

📚 Education

Healthcare • Healthcare Insurance • Education

PM Pediatric Care is a healthcare provider specializing in pediatric urgent care and comprehensive behavioral health services for children and young adults aged 5-26. The company offers convenient, top-quality, evidence-based medical care with services that include virtual visits, medication management, and psychiatric services. Additionally, PM Pediatric Care provides educational resources for parents and caregivers and works closely with schools to improve K-12 student outcomes with full-spectrum physical and mental health programs. They also have strategic partnerships with leading health systems and provide professional development for clinicians.

📋 Description

• Oversee and optimize end-to-end patient flow across Mental Health services • Provide operational leadership for intake, patient access, scheduling, provider capacity management, referral conversion, care coordination, billing throughput, and process improvement • Directly supervise Intake Coordinators, Scheduling Specialists, Access Coordinators, and other operational support staff • Recruit, onboard, train, and develop team members • Conduct one-on-one meetings, coaching sessions, and performance evaluations • Establish productivity, quality, and service expectations • Develop staffing models and schedules and manage attendance, PTO approvals, and workforce planning • Oversee patient intake, access workflows, referrals, inquiries, appointment requests, waitlists, and backfill strategies • Monitor patient flow, provider capacity, visit completion, cancellations, no-shows, rescheduling, continuity of care, and patient leakage • Oversee internal and external referrals, referral aging, conversion metrics, transitions of care, documentation, and authorization requirements • Partner with Revenue Cycle teams to address billing and claims barriers, scheduling and registration accuracy, charge capture, and revenue delays • Develop and maintain operational workflows and SOPs; identify inefficiencies and implement process improvements • Lead operational projects and system implementations and coordinate new-provider onboarding • Support new program launches, market expansions, and strategic initiatives • Use Lean principles, dashboards, KPIs, Excel, business intelligence tools, and reporting platforms to analyze trends and identify improvements • Develop leadership reports and present operational findings and recommendations • Ensure HIPAA and organizational policy compliance; monitor accuracy, conduct audits, implement corrective actions, and support quality improvement

🎯 Requirements

• Must be bilingual in Spanish • Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Psychology, or a related field (or equivalent experience) • 3–5 years of healthcare operations or patient access experience • 2+ years of leadership or supervisory experience • Experience with mental health • Strong knowledge of scheduling workflows and patient access management • Advanced proficiency in Microsoft Excel and reporting tools • Experience with electronic health record (EHR) systems