Manager, CS – Attendance Plus

Job not on LinkedIn

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $75k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ParentSquare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

📚 Education

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

ParentSquare is a unified, AI-enhanced communication platform purpose-built for K–12 schools and districts. It centralizes mass notifications, classroom and one-to-one messaging, forms and permission slips, attendance tools, school websites, secure document delivery, payments, and analytics to streamline engagement between educators, families, and staff. The platform emphasizes two-way translation, SIS integrations, data privacy, and easy onboarding, and is delivered as a software service used by districts and schools to improve family engagement and operational workflows.

📋 Description

• Carry a book of strategic Attendance Plus customers, with direct responsibility for outcomes and renewals • Hire, coach, and develop a growing team of Customer Success Managers • Build the Attendance Plus customer success model, including journey, engagement model, success plans, and playbooks • Drive measurable attendance outcomes and turn wins into references and case studies • Own renewal health and retention across the portfolio, with proactive intervention on at-risk accounts • Partner with Sales on expansion and cross-sell based on demonstrated value and adoption • Represent Attendance Plus customer needs to Product as the product evolves • Establish account planning, reporting, and HubSpot hygiene processes

🎯 Requirements

• 5+ years in Customer Success/AM role • K12/EdTech/MTSS experience a strong plus • 2+ years leading and developing a customer-facing team • Comfort building process where none exists — new product, new market, or early-stage experience • Track record of owning strategic, high-value relationships with executive stakeholders • Demonstrated results driving adoption, retention, and expansion • Strong coaching, communication, and cross-functional leadership skills • Data-driven and highly organized approach

🏖️ Benefits

• Employer-paid health insurance (including dependent coverage) • An employer-matched 401K retirement savings program from day 1 • Paid Parental Leave • Stock options • Health + wellness reimbursements • PTO that increases each year • 15 paid holidays, including your birthday • Fully remote work • Tools and equipment for a home office