Events Assistant

🕒 6 days ago

🇬🇧 United Kingdom – Remote

💵 £30k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎪 Events

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WeBuyVintage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

👥 B2C

🛒 Retail

B2C • Retail

WeBuyVintage is a UK-based buyer of vintage and antique items that provides face-to-face, in-person valuations and same-day payment offers. Their experts meet customers nationwide via 250+ roadshow events per month, home visits, and in-store appointments to buy gold, jewellery, cameras, coins, watches and other collectables, promoting safety (avoiding postal sales) and instant BACS payments. The company highlights strong customer satisfaction (rated 4. 8/5 on Google, excellent on Trustpilot, and over 2,000 five-star reviews).

📋 Description

• Welcome customers and build rapport to ensure an enjoyable roadshow experience • Manage customer comfort, turn-taking, and questions • Ensure consistent event quality, including banners, signs, biscuits, music, and other event elements • Manage venues on the day and act as the on-site contact for venue queries • Meet local venue teams and pass health and safety messaging to buyers • Help customers understand which items the company does and does not buy • Manage customer expectations through product triage alongside Buyers • Provide empathetic support to customers in varied personal circumstances • Build relationships with internal colleagues and communicate event feedback • Share best practices and help roll out and enforce new roadshow processes

🎯 Requirements

• Previous hospitality, retail, social work or customer service experience • Experience in a customer-facing team dealing with a diverse range of customers • Experience identifying customer problems or questions and explaining how they were addressed • Experience running or helping to run customer-facing events • Excellent communication skills • Ability to quickly build strong relationships with colleagues and customers • Ability to explain processes and information clearly and simply • Ability to share best practice and successful ways of working between roadshows and operational locations • Willingness to travel 1–2 hours daily for the role • Full UK Driving Licence • Ability to work days varying between Monday and Saturday

🏖️ Benefits

• Four-day working week, with days varying between Monday and Saturday • All travel fully expensed • Access to Bright Exchange, with thousands of exclusive employee discounts and perks • Employee Assistance Programme with confidential, 24/7 support for the employee and immediate family • On-demand professional development through BrightHR’s online learning platform • Competitive pay • Opportunity to be part of a rapidly growing, friendly UK brand