People Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $69k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

💰 Private equity on 2021-10

B2B • Cybersecurity • Enterprise

11:11 Systems is a provider of a resilient cloud platform and managed IT services focused on helping organizations modernize, protect, and manage their infrastructure. They offer managed public and private cloud, high-performance object storage, backup (including Veeam and Cohesity), disaster recovery as a service (DRaaS), and a suite of security services such as continuous risk scanning, managed detection and response (MDR), managed SIEM, and EDR. They also provide networking solutions (SD‑WAN, SASE, managed connectivity), consulting, and a Cloud Console for centralized management, targeting enterprise and professional customers.

📋 Description

• Administer and maintain employee lifecycle processes in the HRIS, including onboarding, job and manager changes, transfers, organizational updates, offboarding, and employee data transactions • Identify People Operations activities that may be improved through AI agents, agentic workflows, and workflow automation • Design, configure, test, document, and continuously improve HR workflows connecting the HRIS, Jira Service Management or ServiceNow, payroll, benefits, knowledge repositories, and other approved systems • Support HRIS configuration, workflows, integrations, custom fields, system enhancements, validation tables, business rules, forms, and calculated fields • Maintain role-based access, security controls, audit support, data privacy practices, and human review controls for AI agents • Support HRIS upgrades, system releases, new modules, process implementations, user acceptance testing, communications, training materials, and post-launch follow-up • Partner with HR, Payroll, Benefits, Talent, Finance, IT, managers, employees, and external vendors to simplify processes and resolve questions • Develop and maintain HR reports, dashboards, recurring metrics, ad hoc analyses, data reconciliations, and actionable findings • Maintain HR data definitions, KPIs, reporting standards, agent knowledge sources, workflow schemas, test cases, SOPs, job aids, and training materials • Monitor data accuracy and integrity; perform audits, reconciliations, corrections, quality checks, and output reviews • Provide first- and second-level support for HRIS, reporting, agent, and workflow issues; troubleshoot root causes and coordinate resolution • Support HR technology and People Operations projects, including timelines, stakeholder communications, testing plans, pilot feedback, release plans, and documentation • Evaluate AI-enabled HR technology capabilities and vendor roadmaps and document use cases, benefits, risks, and readiness requirements • Assist with HR systems, AI agent, and data training and promote data literacy, AI literacy, and self-service • Support compliance activities related to employee records, HR data, reporting, AI workflows, privacy, and regulatory requirements • Follow company ethics, values, data handling agreements, policies, privacy practices, compliance training, and perform additional duties as assigned

🎯 Requirements

• Bachelor’s or university degree in Human Resources, Finance, Business, Economics, or a related field, or equivalent years of related work experience • At least 3 years of demonstrated experience in People Operations, HRIS administration, HR reporting and analytics, payroll operations, or a related field • Advanced Excel skills, including lookups, data validation, conditional logic, pivot tables, and the ability to analyze and reconcile large, complex datasets • Working knowledge of HR data governance, employee lifecycle processes, data privacy practices, and HR reporting standards • Responsive, customer-focused support skills and the ability to communicate with professional candor • Strong ownership, sound judgment, and meticulous attention to detail • Ability to work collaboratively across functions, prioritize competing requests, and follow through on commitments • Must be legally eligible to work in the assigned country without visa sponsorship • Experience with HRIS reporting, workflow automation, data integrations, APIs, AI assistants or AI agent use cases, or business intelligence tools such as Power BI, Tableau, or Snowflake • Experience with ADP Workforce Now is preferred