Analyst, People Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $69k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Logo of 11:11 SYSTEMS

11:11 SYSTEMS

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Administer and maintain employee lifecycle processes in the HRIS, including onboarding, job and manager changes, transfers, organizational updates, and offboarding • Identify People Operations activities that may be improved through AI agents, agentic workflows, and workflow automation • Design, configure, test, document, and continuously improve HR workflows connecting HRIS, Jira Service Management or ServiceNow, payroll, benefits, knowledge repositories, and other approved systems • Support HRIS configuration, workflows, integrations, custom fields, system enhancements, validation tables, business rules, forms, calculated fields, and reference data • Maintain role-based access, security controls, audit support, data privacy practices, and human review controls for AI-enabled HR workflows • Support HRIS upgrades, releases, new modules, process implementations, requirements gathering, user acceptance testing, communications, training, and post-launch follow-up • Partner with HR, Payroll, Benefits, Talent, Finance, IT, managers, employees, and external vendors to simplify processes and resolve HR technology questions • Develop and maintain HR reports, dashboards, recurring metrics, ad hoc analyses, data reconciliations, and actionable findings • Maintain HR data definitions, KPIs, reporting standards, agent knowledge sources, workflow schemas, test cases, SOPs, job aids, and training materials • Monitor HR data accuracy and integrity through audits, reconciliations, corrections, quality checks, and output reviews • Provide first- and second-level support for HRIS, reporting, agent, and workflow issues; troubleshoot root causes and coordinate resolution • Support HR technology and People Operations projects, including timelines, stakeholder communications, testing plans, pilots, releases, and documentation • Evaluate AI-enabled HR technology capabilities and vendor roadmaps and translate opportunities into prioritized use cases • Assist with HR systems, AI agent, data, AI literacy, and self-service training • Support compliance activities related to employee records, HR data, reporting, AI-enabled workflows, privacy, and regulatory requirements • Handle company data responsibly, follow policies and compliance requirements, and perform additional duties as assigned

🎯 Requirements

• Bachelor’s or university degree in Human Resources, Finance, Business, Economics, or a related field, or equivalent years of related work experience • At least 3 years of demonstrated experience in People Operations, HRIS administration, HR reporting and analytics, payroll operations, or a related field • Advanced Excel skills, including lookups, data validation, conditional logic, pivot tables, and analyzing and reconciling large, complex datasets • Working knowledge of HR data governance, employee lifecycle processes, data privacy practices, and HR reporting standards • Responsive, customer-focused support skills and ability to communicate with professional candor • Strong ownership, sound judgment, and meticulous attention to detail • Ability to work collaboratively across functions, prioritize competing requests, and follow through on commitments • Must be legally eligible to work in the assigned country without visa sponsorship • Preferred: experience with HRIS reporting, workflow automation, data integrations, APIs, AI assistants or AI agent use cases, Power BI, Tableau, or Snowflake • Experience with ADP Workforce Now is preferred

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