Senior Network Operations Engineer

🕒 September 23

🇺🇸 United States – Remote

💵 $85k - $120k / year

⏰ Full Time

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 8%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 48 days.
• Jobs at this company usually fill in 37 days.

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11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Provide 24/7 monitoring, advanced technical support, network design, implementation, and escalation for global network infrastructure • Engineer, configure, install, maintain, and upgrade Fortinet, Cisco, and Palo Alto next-generation firewalls • Manage customer-facing networks and plan network expansion through recommended designs, hardware, and connectivity solutions • Develop and review system and network designs for compliance with corporate security policies and best practices • Implement and support SD-WAN, MPLS, wired and wireless Layer 2/Layer 3 connectivity, firewalls, routers, switches, and load balancers • Provide multi-layered technical support through the Network Operations Center • Review and resolve broad or potentially service-impacting anomalies • Escalate issues to appropriate resources or management when necessary • Act as an escalation point for customer issues and internal work units • Liaise with customers, vendors, and third-party providers during troubleshooting and design sessions • Track issues accurately in the ticketing system and provide timely customer updates • Report to the Director of Network Operations • Follow company policies, data privacy practices, compliance training, and data handling procedures • Perform additional duties as assigned

🎯 Requirements

• Bachelor's or University degree in a related field of study or equivalent 8+ years of related work experience • 8+ years of related work experience required • Extensive experience with OSI-based network flow, complex network troubleshooting, debug commands, packet captures, and routing/path analysis • Extensive experience configuring, designing, implementing, and troubleshooting Cisco ASA/Firepower and Cisco Secure Firewall Management Center • Extensive experience with Fortinet FortiGate Firewalls and Fortinet Access Points and Switches • Extensive experience with Cisco Routers and Switches, including Cisco Nexus Switches • Extensive experience with Juniper EX/QFX Switches, Routers, and SRX Firewalls • Extensive experience with Palo Alto Firewalls and Panorama • Extensive experience with SD-WAN design and troubleshooting, especially FortiGate SD-WAN • Extensive experience with BGP, OSPF, and IS-IS routing protocol design, implementation, and troubleshooting • Experience troubleshooting, performance tuning, and optimizing NSX environments • Extensive experience configuring, managing, and troubleshooting F5 Load Balancers, including LTM, GTM, and ASM • In-depth experience with VMware NSX-V and NSX-T • In-depth experience with MPLS design, implementation, and troubleshooting • In-depth experience troubleshooting Layer 2 and Layer 3 issues • Experience designing, implementing, and troubleshooting AWS networking services in production environments, including VPC, Transit Gateway, VPN, Direct Connect, Security Groups, and NACLs • Experience designing, implementing, and troubleshooting Cloudflare services in production web and application environments, including DNS, CDN, WAF, DDoS protection, Zero Trust/Access, and Tunnel • Must be legally eligible to work in the assigned country without visa sponsorship • Must be able to perform each essential function satisfactorily • Must obtain and maintain technical certifications to further knowledge of company products and services

🏖️ Benefits

• Comprehensive healthcare plan options • Retirement plan with company match • Life and other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs • Variable incentives such as bonuses or sales commissions may be available

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