Respite Crisis Services Support Specialist

Job not on LinkedIn

🕒 July 3

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $17 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

National Runaway Safeline

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤲 Charity

🌍 Social Impact

🤝 Non-profit

Charity • Social Impact • Non-profit

National Runaway Safeline is dedicated to ensuring the safety of America's runaway, homeless, and at-risk youth. Their services include a 24/7 crisis hotline, online support, and a comprehensive database of resources aiding youth aged 12-21 in accessing local services. One of their hallmark initiatives, the Home Free program in collaboration with Greyhound Lines, provides free bus tickets for youth to return home or reach a safe alternative living arrangement. NRS serves over 125,000 youth in need each year, emphasizing their commitment to crisis intervention and support.

📋 Description

• Respond to requests for Crisis Services Center coverage in a timely manner; • Respond to NRS and Comprehensive Community Based Youth Services (CCBYS) contacts; • Maintain quality documentation of all crisis communications; • Report child abuse and neglect to appropriate authorities as required by law; • Contribute to continuous quality improvement efforts. • Ensure confidentiality of callers we serve; • Demonstrate respect and acceptance of all individuals and communities serviced by, working in partnership with, or employed by NRS; • Adhere to policies and procedures as outlined in the Employee Handbook. • Participate, on camera, in regular supervision and staff meetings as required. • Attend regular training provided in house, by partners, and for personnel professional development. • Ability to attend events in various locations either via personal transportation, rental, or public transportation. • Participate in assigned special projects and respond to ad hoc requests as assigned.

🎯 Requirements

• Knowledge and experience working in a social services environment, with a preference for experience with crisis intervention. • Have a flexible schedule with the ability to work some weekends and overnight hours • Responsive and able to assist with short-term requests for support; • Self-starter and detail-oriented; • Excellent written and verbal communication skills; • Strong interpersonal skills, including the ability to communicate with diverse teams and build strong relationships; • Creative problem-solving skills with a positive, solutions-oriented mindset; • Ability to be flexible and adaptable to the evolving needs of a dynamic team; • Experience prioritizing and managing projects from start to finish and proven track record of meeting deadlines; • Proven organizational and multi-tasking skills; • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); • Familiarity with data entry processes and ability to utilize industry-specific software; • Commitment to the mission and operating goals of the National Runaway Safeline; • Bilingual Spanish speaking preferred, but not required.

🏖️ Benefits

• All jobs remote • Flexible schedule