Partner Manager, MSP

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $93k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Oversee a diverse portfolio of MSP accounts, ensuring high client satisfaction and achieving deployment and sales targets • Identify growth opportunities to increase ARR through upselling and cross-selling • Conduct regular business reviews to assess client needs, identify growth opportunities, and address challenges • Manage the deployment pipeline and pursue new business opportunities within existing accounts • Develop tailored proposals and presentations articulating the value of 1Password’s solutions to MSPs’ end customers • Collaborate with the sales team on joint sales initiatives and market penetration • Lead onboarding and deployment of new MSPs in complex IT environments • Coordinate with MSPs and internal solutions teams on implementation plans and timelines • Monitor deployment progress and resolve roadblocks to ensure successful implementation • Train MSPs to sell, deploy, and support 1Password solutions for end users • Cultivate MSP relationships through coaching and guidance to meet usage targets • Engage stakeholders and present value propositions to C-suite executives • Streamline onboarding processes and adjust MSP-specific development workflows • Monitor and adapt customer success metrics to organizational goals • Advocate for MSP needs and feedback in product and service development • Work cross-functionally to address high-priority issues and ensure a seamless customer experience

🎯 Requirements

• 5+ years of experience in Customer Success, onboarding, sales engineering, or Account Management in an MSP/B2B SaaS setting • Proven ability to manage customer relationships and drive successful implementations • Strong experience leading software deployments within complex, matrixed environments • Strong sales acumen with a track record of meeting and exceeding sales targets • Strong communication and training skills across email, phone, video, and Slack • Solution-oriented approach with a track record of addressing customer needs and challenges • Familiarity with customer success tools such as Salesforce and Slack • Ability to thrive in a remote-first environment and independently manage research and learning • Must already be legally authorized to work in the countries listed in the job posting; 1Password does not offer work authorization, relocation assistance, or sponsorship/transferring of a visa • Successful applicants must complete a background check

🏖️ Benefits

• Immediate participation in 1Password's benefits program, including health and dental coverage • 401k • Generous paid time off • Equity grant • Participation in incentive programs, where applicable • Maternity and parental leave top-up programs • Competitive health benefits • Generous PTO policy • RSU program for most employees • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • In-person onboarding in Toronto for go-to-market roles • Occasional department offsites, quarterly department meetings, and periodic customer events