Senior Implementation Consultant

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $102k - $148k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Lead hands-on configuration, integration, validation, and launch of 1Password’s Enterprise Password Manager, SaaS Manager, Device Trust, and Unified Access • Partner with Project Managers on implementation plans, customer coordination, timelines, and delivery risks • Collaborate with Technical Account Managers, Solutions Architects, and Customer Success partners to align technical approaches with customer business goals • Manage a portfolio of active customer engagements • Lead implementations independently and provide training and enablement support for Project Manager-led projects • Deliver customized technical consultations and training sessions, including occasional onsite sessions for customers • Translate technical concepts into business value and support customer adoption • Identify risks early and drive issues to resolution • Improve playbooks, training materials, processes, and AI-powered workflows • Mentor teammates and share implementation expertise • Travel occasionally for customer engagements, team events, or other business needs

🎯 Requirements

• 5+ years of experience leading technical implementations from planning through launch • Experience in implementation consulting, solutions engineering, or customer onboarding • Proven track record leading software deployments for large or complex organizations in a B2B SaaS environment • Strong technical aptitude and project management experience • Experience managing timelines, coordinating stakeholders, tracking time, and monitoring utilization • Ability to configure solutions and answer complex customer questions independently • Understanding of identity and security concepts, including IdPs, SSO, SCIM, Active Directory, MDM, and Zero Trust • Clear communication with technical practitioners, senior stakeholders, and audiences with varying technical knowledge • Ability to design and deliver virtual and in-person training • Ability to use AI, automation, and workflow improvements to reduce repetitive work and create reusable solutions • Must live in and be legally authorized to work in the United States or Canada • No work authorization, relocation assistance, or visa sponsorship provided • Successful applicants must complete a background check

🏖️ Benefits

• Immediate participation in 1Password's benefits program, including health and dental benefits • 401(k) for USA-based roles • RRSP for Canada-based roles • Generous paid time off • Equity grant • Incentive programs where applicable • Maternity and parental leave top-up programs • Competitive health benefits • RSU program for most employees • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • Accommodation available upon request • Occasional travel to department-wide offsites, quarterly department meetings, and customer events

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