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Senior Implementation Consultant

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $79.3k - $97.2k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

Where this job comes from

Posted on Greenhouse Software's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Greenhouse Software

Greenhouse Software

501 - 1000 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Lead mid-market and enterprise customers through successful implementations and launches • Ensure customers track against optimal timelines and achieve time to first value • Drive the value of Greenhouse through implementation and help customers overcome roadblocks • Provide support and mentorship by demonstrating product, service, and best-practice knowledge • Own system design, product training, configuration, and organizational rollout strategies • Advocate for client needs and product requests to internal support, product, engineering, and sales teams • Partner with internal teams for a smooth post-implementation transition • Work with technical teams on data migration, integrations, and reporting • Become a subject matter expert on all Greenhouse products • Handle additional projects and responsibilities as business needs require

🎯 Requirements

• Customer-facing experience working with global entities and multiple stakeholders • 2+ years of experience working with Enterprise customers (1,000+ employees) • Background delivering complex software implementations and/or technical projects • Ability to break down terminology and concepts across various audiences • Experience communicating with a variety of customer personas at leadership levels • Advanced understanding of Greenhouse Recruiting is a plus • Applicants must be currently authorized to work in the United States on a full-time basis

🏖️ Benefits

• Medical, dental, and vision insurance • Basic life insurance • Mental health resources • Financial wellness benefits • Fully paid parental leave program • Short-term and long-term disability coverage for U.S.-based employees • 401(k) plan and company match for U.S.-based employees • Up to 14 scheduled paid holidays per calendar year for U.S.-based employees • Up to 80 hours of paid sick leave per calendar year for U.S.-based employees • Up to 20-25 days of paid vacation annually for non-exempt employees, depending on tenure • Flexible paid time off (PTO) for exempt employees • Performance review program with actionable feedback • Bonus structure rewarding great performance • Optional co-working spaces • Shared office spaces in New York City and Ireland • Employee resource groups • Remote-first work environment

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