Strategic Implementation Consultant

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $100.4k - $153.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Ensure customers increase the safety, efficiency, and sustainability of their operations with Samsara’s IoT platform • Manage deployment of Samsara technology to large-scale enterprise customers • Create launch plans and roadmaps to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users • Work through customer challenges across numerous use cases • Manage multiple customer engagements in parallel • Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product • Serve as a mentor to Customer Success and Support teams • Develop deep knowledge of the Samsara platform and explain its capabilities to customers • Champion and embed Samsara’s cultural principles

🎯 Requirements

• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role • Enterprise SaaS experience preferred • Strong priority management and high emotional intelligence • Experience supporting or working with technical products • Solutions-oriented with strong problem solving skills • Excellent consultative skills with experience in end-to-end system implementations • Proven track record of building trust and communicating effectively with executives, Product and Engineering leadership, and software users • Passion for taking initiative and thriving in a fast-paced, change-heavy environment • Diplomacy, tact, and poise under pressure when working through customer issues • Bachelor’s degree from a 4-year institution • Experience serving and supporting large-scale business solutions at Fortune 500 companies preferred • Must reside in the US, excluding the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area • May require travel to customer sites up to 10% of the time, including overnight stays

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support • Offices available for employees who prefer to work in-person

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