Manager, Product Implementation, Process Management

Job not on LinkedIn

🔥 16 hours ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $54.3k - $159.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Support the implementation of Medicare supplemental benefit initiatives and product enhancements. • Coordinate implementation activities and monitor project milestones to ensure successful delivery. • Partner with business, operations, technology, compliance, and vendor teams to gather requirements and support implementation planning. • Identify risks, dependencies, and operational impacts associated with product, process, and program changes, escalating concerns as appropriate. • Support operational readiness activities, testing coordination, and implementation validation efforts. • Research, document, and resolve operational issues related to benefit administration and program execution. • Develop, maintain, and enhance operational procedures, workflows, and process controls. • Identify process gaps and recommend solutions to improve efficiency, accuracy, and member experience. • Support quality reviews, benefit audits, bid activities, and other operational initiatives. • Analyze operational data and reporting to identify trends, issues, and improvement opportunities. • Assist in the implementation of process improvements and operational best practices. • Maintain accurate documentation to support compliance reviews, audits, and business requirements. • Ensure benefit administration activities comply with established policies, procedures, and regulatory requirements. • Build and maintain strong partnerships across business, operational, and vendor teams. • Participate in cross-functional meetings and contribute to implementation and operational initiatives. • Provide operational support, share knowledge, and foster a collaborative team environment. • Demonstrate accountability, ownership, and a commitment to delivering high-quality results.

🎯 Requirements

• 2-3 years of experience supporting project implementations, business requirements development, reporting, and operational process documentation. • Strong organizational, analytical, problem-solving, and critical-thinking skills. • Ability to manage multiple priorities and competing deadlines in a fast-paced environment. • Strong verbal and written communication skills. • Demonstrated ability to collaborate effectively across cross-functional teams while working independently when needed. • Proficiency in Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Teams. • Bachelor's degree preferred or equivalent combination of education and relevant work experience. • Experience working within Medicare Advantage, supplemental benefits, or a related healthcare environment. • Experience supporting Special Supplemental Benefits for the Chronically Ill (SSBCI), Uniform Flexibility (UF), or other Medicare supplemental benefit programs. • Working knowledge of Medicare regulations, CMS guidance, and benefit administration processes. • Experience collaborating with or supporting vendor management and external partner relationships. • Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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