District Merchandising Manager

🔥 6 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $48k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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2020 Companies

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

📣 Marketing

B2B • Marketing

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.

📋 Description

• Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives • Conduct one-on-one meetings, accountability reviews, coaching sessions, and recognition • Recruit, interview, hire, onboard, and retain field talent • Identify high-potential employees and develop succession plans • Administer performance counseling, corrective action, recognition, and terminations • Lead team meetings, conference calls, and training sessions • Serve as the primary escalation point for field representatives • Ensure client work is completed accurately, on time, and within service level agreements • Monitor daily execution, scheduling, staffing, workload balancing, and territory coverage • Optimize travel routes and maximize productivity • Monitor payroll, timecards, mileage, expenses, and travel compliance • Complete store visits or merchandising projects when required • Maintain market headcount for current and future client demands • Ensure execution of merchandising standards, installations, resets, planograms, display maintenance, and break-fix services • Conduct field audits and verify compliance with client directives • Ensure accurate surveys, photographs, reporting, and documentation using company systems • Monitor quality metrics and resolve execution issues • Partner with retailers and store leadership • Establish performance expectations and goals • Monitor productivity, utilization, quality scores, completion rates, attendance, communication, and client satisfaction • Use reporting, dashboards, and analytics to identify trends and improvement opportunities • Develop action plans for underperforming markets or representatives • Deliver onboarding and ongoing training • Coach representatives on merchandising, installation techniques, technology platforms, client expectations, and communication standards • Ensure required certifications and training completion • Partner with the National Field Leader on initiatives and operational priorities • Support new clients, programs, systems, and field processes • Participate in business planning, forecasting, workforce planning, and territory optimization • Maintain communication with representatives, internal departments, clients, and retail partners • Provide updates on field performance, staffing challenges, escalations, and operational risks • Collaborate with Recruiting, Operations, Training, Payroll, Human Resources, Client Services, and Leadership • Deliver district summaries and performance reporting to the National Field Leader • Build client, retailer, and stakeholder relationships • Resolve customer, retailer, and client concerns • Promote a customer-first culture

🎯 Requirements

• Bachelor's degree preferred; Associate's degree or equivalent experience considered • 5–7 years of retail merchandising, field operations, or multi-unit leadership experience • 1-2+ years of direct people leadership experience managing remote field teams • Experience hiring, coaching, developing, and managing employee performance • Experience supporting multiple retail locations and large geographic territories • Experience with merchandising, planograms, fixture installations, and retail execution preferred • Strong leadership, coaching, and team development skills • Excellent verbal, written, presentation, and interpersonal communication skills • Strong organizational and time management abilities • Ability to analyze performance data and make data-driven decisions • Strong problem-solving and conflict-resolution skills • Ability to work independently in a fast-paced environment • Proficiency with Microsoft Office, reporting tools, and mobile technology • Experience using workforce management, scheduling, payroll, and field execution platforms preferred • Ability to prioritize multiple projects and adapt to changing business needs • Ability to travel throughout assigned territory up to 25% of the time • Overnight travel may be required • Valid driver's license with reliable transportation and state-required automobile insurance • Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require • Scheduled Monday–Friday 8:30 am–5:30 pm, less 1hr break • Ability to be on-call and responsive one scheduled weekend every 4 weeks

🏖️ Benefits

• annual bonus, paid quarterly • Quarterly incentive potential • Work remotely, from home • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • Partial Mobile Reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees special pricing for multiple clients • Paid holidays • Long-term career pathing options • Personal development opportunities • Professional stretch assignments