Chief Technology Officer

🔥 14 hours ago

🐊 Florida – Remote

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💵 $120k / year

⏰ Full Time

🔴 Lead

👨‍💼 Chief Technology Officer (CTO)

👻 Ghost score 10%

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Logo of 321 The Agency

321 The Agency

11 - 50 employees

📣 Marketing

📱 Media

Marketing • Media

321 The Agency is a brand and social agency focused on crafting lasting brand legacies through powerful storytelling and strategic social engagement. Their mission is to ensure that brands not only exist but thrive, evolve, and become cultural touchstones. The agency offers services in strategy insights and research, brand creation, and campaign activation, deploying both digital and traditional media channels. They strongly emphasize building connections and engaging in meaningful conversations that continue past the initial campaign period. 321 The Agency collaborates with technology partners to optimize brand experiences and reach through targeted content across the digital ecosystem.

📋 Description

• Define and own the agency's multi-year technology vision and strategy, aligned with company growth goals, service offerings, and market positioning • Serve as a member of the executive leadership team, contributing to company strategy, annual planning, and major business decisions • Own the technology budget, including platform, licensing, infrastructure, and headcount investments, with clear return-on-investment expectations • Lead build-versus-buy-versus-partner decisions for major platforms and capabilities • Report on technology performance, risk, and investment outcomes to ownership and, where applicable, investors or a board • Build, lead, and scale the technology organization, including the Director of Technology and teams spanning CRM/MarTech, integrations, data, AI, and systems administration • Design the organizational structure, leadership roles, and hiring plan needed to support the agency's growth • Set the culture, engineering standards, and operating principles for how technology is built, shipped, and supported across the agency • Develop leaders within the technology organization through coaching, succession planning, and clear career paths • Provide executive technology leadership for 321 AIM in partnership with its leadership, guiding platform architecture, scalability, reliability, and roadmap priorities • Identify opportunities to turn repeatable agency solutions, data assets, and automations into proprietary products, platforms, or productized services • Oversee product development practices, including requirements, release management, quality assurance, and technical documentation • Protect and grow the agency's technology intellectual property • Set the company-wide AI strategy and govern responsible AI use • Lead evaluation and adoption of emerging technologies that create new service lines, improve margins, or strengthen client outcomes • Partner with department leaders to embed AI into creative, paid media, CRM, reporting, and agency operations • Own enterprise architecture across internal systems, client platforms, data infrastructure, and integrations • Lead the information security program, including policies, access management, vendor risk, incident response, and business continuity • Ensure agency and client technology meets regulatory and contractual requirements, including HIPAA, business associate agreements, TCPA, GDPR, and CCPA • Guide the agency toward formal security and compliance frameworks such as SOC 2 • Define the agency's data strategy and oversee measurement and attribution infrastructure • Build the data foundation for performance-based pricing, benchmarking, and predictive insights • Serve as the senior technology executive with clients, partners, and prospects • Lead the technology narrative in new business pitches, RFP responses, and strategic client relationships • Build and manage strategic technology partnerships with High Level, Salesforce, HubSpot, Google, and Meta • Lead technical due diligence for partnerships, acquisitions, or major client engagements

🎯 Requirements

• 12+ years of experience in technology leadership, with demonstrated depth in MarTech, CRM architecture, data infrastructure, and platform or product development — agency, MarTech, or SaaS experience strongly preferred • At least 5 years in an executive or senior technology leadership role (CTO, VP of Technology or Engineering, or Director overseeing multiple teams), including building and scaling technology organizations • Proven track record of setting technology strategy and delivering measurable business results, including revenue growth, margin improvement, or new product lines • Experience leading the development of proprietary platforms or software products, from architecture and roadmap through launch and scale • Deep understanding of CRM and marketing automation ecosystems — High Level strongly preferred; Salesforce, Salesforce Marketing Cloud, and HubSpot also valued • Strong command of enterprise architecture, cloud infrastructure (AWS, Google Cloud, or Azure), APIs, integrations, and data platforms • Experience leading security and compliance programs in regulated industries, including HIPAA; SOC 2 or similar framework experience strongly preferred • Demonstrated leadership in AI strategy and adoption, including LLM-powered products or workflows, with sound judgment on governance and responsible use • Experience owning technology budgets, vendor strategy, and build-versus-buy decisions • Executive-level communication skills — able to present technology strategy to ownership, investors, boards, and enterprise clients with clarity and credibility • Comfort operating in a fast-growing, remote, multi-client environment with competing priorities • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field — or equivalent demonstrated experience; advanced degree a plus

🏖️ Benefits

• 100% remote work environment • Flexible scheduling with core collaboration hours • Paid time off + agency-observed holidays • Professional development and platform/tool access budget • Collaborative, AI-forward team culture that values innovation and continuous learning • Opportunity to shape the technology strategy and proprietary platforms of a high-growth agency operating at the intersection of performance marketing and marketing technology • Executive performance bonus eligibility applies

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