National Account Executive

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Logo of 3DR Labs

3DR Labs

51 - 200 employees

Founded 2005

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

3DR Labs is the largest and most respected 3D medical image post-processing lab in the United States, offering 24/7/365 access to advanced 3D software and expert radiologic technologists. The company specializes in cardiac, neuro, cardiothoracic, abdominal, and musculoskeletal advanced image processing. 3DR Labs utilizes cutting-edge AI-enabled products to improve turnaround time and efficiency, providing a variety of post-processing services including cardiac CT and MR, neuro imaging, and orthopedic studies. With more than 500,000 patient cases processed annually for over 900 clients nationally, 3DR Labs ensures high-quality, consistent, and cost-effective visualization services, enhancing the capabilities of medical facilities around the country.

📋 Description

• Serve as the primary relationship manager for a portfolio of strategic legacy accounts • Conduct regular business reviews to understand customer needs, identify improvements, and address retention risks • Partner with clinical, operational, and technical teams to deliver exceptional service • Identify and pursue expansion opportunities for PaaS, AI Labs, Strings, and other enterprise offerings • Build relationships with stakeholders in radiology, cardiology, IT, and executive leadership • Conduct consultative needs assessments aligned with customer objectives • Deliver presentations, solution overviews, and customer education sessions • Collaborate with subject matter experts to support customer discussions and solution adoption • Advise customers on industry best practices, workflow efficiency, and patient care • Monitor medical imaging, clinical AI, and healthcare operations trends • Gather customer feedback and market intelligence for service enhancements, product development, and go-to-market strategies • Identify competitive threats, customer concerns, and retention risks and develop engagement strategies • Collaborate with Sales, Client Experience, Operations, Marketing, and Product teams • Maintain customer interaction, account activity, growth opportunity, and pipeline records in CRM systems • Participate in account planning, forecasting, and strategic growth initiatives

🎯 Requirements

• 5+ years of experience in medical imaging, healthcare technology, or related fields • Previous experience selling radiology, imaging, or post-processing solutions is highly preferred • ARRT certification is highly preferred • Strong understanding of radiology workflows, including CT and MRI modalities and post-processing techniques • Proven ability to negotiate and close complex healthcare organization deals is preferred • Experience using CRM platforms such as Salesforce • Strong communication, presentation, and interpersonal skills • Self-motivated and able to work independently while consistently meeting activity and meeting targets • Bachelor’s degree in business, Healthcare Administration, Radiologic Technology, or a related field is preferred • Advanced certifications or training in radiologic technology or sales management are a plus • Willingness to travel nationally up to 50% to meet clients and attend industry conferences and events

🏖️ Benefits

• Remote/virtual work arrangement • Opportunity to support continued growth of 3DR Labs • Career growth opportunities in business development • Opportunity to attend industry conferences and events

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