Software Implementation Project Manager

Job not on LinkedIn

🔥 29 minutes ago

🏈 Alabama, Arizona, +26 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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3E

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

📋 Compliance

☁️ SaaS

🤝 B2B

Compliance • SaaS • B2B

3E is a regulatory compliance software company that provides enterprise-grade solutions for chemical and product stewardship, safety data sheet (SDS) management and authoring, supply chain visibility, and sustainability. Built on three decades of curated regulatory intelligence, 3E offers AI-enabled regulatory data, integrated APIs, SAP integrations, and workflow tools to help manufacturers, suppliers, and compliance professionals manage global regulatory requirements (REACH, TSCA, GHS, PFAS, Proposition 65, etc. ), automate SDS workflows, and support product transparency and sustainability reporting. The company serves large B2B customers and supplier networks, managing tens of millions of SDS and engaging hundreds of thousands of suppliers.

📋 Description

• Lead complex new-logo, cross-sell, and Value Realization implementations from internal handoff through customer acceptance and formal close • Translate scopes of work into integrated delivery strategies covering products, workstreams, milestones, resources, dependencies, assumptions, exclusions, and acceptance criteria • Lead technical discovery and pre-integration planning with customers and internal technical teams • Own the master implementation plan and coordinate implementation specialists, Product, Engineering, Data, Cloud, technical consultants, external partners, and customer resources • Establish measurable success and acceptance criteria and maintain accountability for outcomes • Lead customer project governance and senior stakeholder communications • Maintain milestone trackers, conduct phase-gate reviews, assess project health, and establish mitigation plans • Identify cross-workstream dependencies and risks and determine critical-path impact • Manage scope and change control, coordinate custom development through launch, and provide data-backed reporting on project health, risk, timelines, value, and adoption • Build and maintain dashboards or reporting tools for project status and risks • Lead customer escalations while maintaining accountability for commitments, decisions, resources, data readiness, and signoffs • Partner with Commercial on implementation handoff and identify expansion opportunities or renewal risks • Represent delivery during pre-sales scoping of complex or high-risk opportunities • Drive post-onboarding Value Realization Projects, including migrations, integrations, optimization, remediation, and workflow initiatives • Manage multiple concurrent implementations and prioritize based on risk, complexity, dependencies, and customer impact • Improve implementation processes, delivery predictability, time-to-value, and customer experience • Work with 3E, a provider of regulatory intelligence and AI compliance solutions that helps organizations protect people and products

🎯 Requirements

• 3–5 years of experience in software implementation, customer onboarding, technical account or project management, or professional services, ideally within B2B SaaS, technology, or information services • Demonstrated experience leading complex customer implementations with multiple workstreams, technical dependencies, contributors, or products • Experience owning project scope, plans, milestones, risks, dependencies, change control, customer communication, and delivery outcomes • Strong technical aptitude sufficient to understand configuration, data, integration, and technical delivery; coding is not required • Demonstrated ability to lead customer conversations and communicate credibly with senior customer stakeholders • Ability to lead and influence cross-functional contributors without formal authority • Experience managing multiple concurrent projects and prioritizing based on customer and business impact • Strong written and verbal communication, analytical thinking, judgment, and problem-solving skills • Proficiency with CRM tools such as Salesforce or HubSpot and Microsoft Office; comfort using data, dashboards, and systems of record to communicate project health • Ability to navigate ambiguity and changing scope while maintaining accountability for outcomes • Willingness to travel 10–20% • Eligible to work without sponsorship • Must be based in a state where 3E is authorized to hire • Bachelor’s degree in business, information systems, environmental science, or a related field, or equivalent experience (preferred) • Experience with enterprise and/or mid-market SaaS customers • Experience developing or improving implementation processes and customer journeys • Familiarity with Pendo, Gong, or Zendesk • Experience with time-to-value, adoption, usage, or customer health metrics • Exposure to environmental, regulatory, compliance, chemical management, SDS, EHS, or sustainability software • Multilingual capability and/or experience supporting global customers

🏖️ Benefits

• Health, dental, and vision insurance • Life insurance and disability coverage • Open PTO and parental leave • 401(k) plan with company matching • Employee assistance program • Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness) • Performance-based incentive and/or equity may be available depending on the position • Remote work within the Eastern time zone