SEO Support Specialist

Job not on LinkedIn

🕒 August 24

🇺🇸 United States – Remote

💵 $350 - $500 / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 4%

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Logo of 7FigureDocs

7FigureDocs

11 - 50 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

7FigureDocs is an advertising and sales agency and coaching movement focused on helping doctors and medical clinic owners attract high-value patients, increase revenue, and scale their practices. Founded in 2017 by Brian Hannon and Bradley Broncati, the company provides paid advertising (Facebook, Instagram, TikTok, Google, YouTube), AI-driven targeting, custom funnels and landing pages, lead qualification and management, CRM integrations, call center services, and sales training and coaching. 7FigureDocs reports working with 4,000+ practices and generating over $1B in new patient revenue through a mix of lead generation, appointment setting, reputation management, and consultative sales systems.

📋 Description

• Manage and respond to client SEO support tickets • Troubleshoot SEO-related questions and concerns • Join client calls when needed to troubleshoot and resolve issues • Communicate with clients through email, support tickets, and calls • Review websites, rankings, Google Business Profiles, and SEO reports to identify issues • Work with the internal SEO team to resolve technical requests • Follow up with clients to ensure open issues are resolved • Explain SEO concepts in a simple, client-friendly way • Keep support requests and client notes organized

🎯 Requirements

• Previous experience with SEO, Local SEO, digital marketing, or SEO support • Understanding of SEO basics, including on-page SEO, Local SEO, Google Business Profiles, keyword rankings, technical SEO, and reporting • Proficient in spoken and written English • Comfortable speaking directly with U.S.-based clients and joining client calls • Strong communication and problem-solving skills • Organized and able to manage multiple support requests • Reliable, high-speed internet connection suitable for video calls and remote work • Ability to work independently in a remote environment • Experience with Google Search Console, Google Analytics, SEMrush, Ahrefs, WordPress, or similar SEO platforms is a plus

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