Engagement Manager

Job not on LinkedIn

🔥 1 minute ago

Where this job comes from

Posted on 8th Light's careers page ↗8th Light's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of 8th Light

8th Light

51 - 200 employees

Founded 2006

💼 Consulting

📣 Marketing

Consulting • Marketing • Software

8th Light is a software design and development company that specializes in creating tailored software solutions and AI applications for businesses. They emphasize collaboration with clients to align software strategies with business goals, ensuring the successful launch of products and services. In addition to custom software development, 8th Light provides consulting and support for scaling enterprise systems and integrating advanced AI technologies to address complex challenges.

📋 Description

• Oversee multiple client accounts and partner with account and practice leaders to drive delivery excellence, client outcomes, and business growth • Maintain accountability for engagement health, delivery quality, client relationships, utilization, and people leadership • Advise client executives and senior leaders on delivery strategy, organizational dynamics, and decision-making • Orchestrate day-to-day client engagements, aligning teams, stakeholders, and delivery practices • Participate in account planning, opportunity identification, and business development • Develop and maintain multi-horizon roadmaps, delivery plans, and release strategies • Resolve blockers with teams and clients • Evolve engagement operating models as teams, clients, and products mature • Build AI and agentic workflows into status reporting, delivery planning, risk tracking, and client communications • Coach direct reports and collaborate with career managers on feedback and career growth • Mentor, lead or design internal/client workshops, represent 8th Light in the tech community, and support hiring processes

🎯 Requirements

• Over 10 years of experience delivering complex, custom software and design engagements in consulting environments • Strong track record as an engagement leader • Deep hands-on experience with delivery methodologies and frameworks, including Agile, Scrum, and Kanban • Ability to adapt PDLC and SDLC practices to context, scale, risk profile, and client maturity • Experience integrating AI-enabled tools and workflows • Experience leading and overseeing multiple software engagements across clients, products, and industries • Experience building long-term relationships with senior client delivery, product, and technology leaders • Experience leading inclusive, cross-functional forums for discovery, alignment, decision-making, and problem-solving • Ability to make recommendations and set direction amid ambiguity, risk, and competing priorities • Experience as a career manager and coach • Clear and empathetic communication with executives, clients, and colleagues • Strongly preferred: account leadership, account planning, opportunity shaping, and client growth initiatives • Strongly preferred: technical background enabling partnership with senior engineers, architects, and designers

🏖️ Benefits

• Robust L&D program with unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform • Annual financial stipend and time allotment for learning & development • Coworking support for the global team • Flexible PTO • 12 weeks of new parent leave for eligible employees • Client service bonus plan • Access to coworking spaces for team members outside hub cities

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