
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
🔥 0 minutes ago
🏄 California, Florida, +2 more states – Remote
💵 $86k - $108k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
👻 Ghost score 20%
Where this job comes from
Posted on Jones Lang LaSalle Americas, Inc.'s careers page ↗, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Serve as the single point of contact for daily facilities management services across assigned sites • Coordinate maintenance, repairs, operations, occupancy services, and administration • Matrix-manage technical, administrative, and delivery staff at customer sites • Collaborate with provider management and coordinate supplier walkthroughs • Monitor SLAs, identify challenges, and implement corrective actions • Manage corrective and reactive work orders through completion • Develop customer relationships and support facility management goals • Track hours, obtain approvals for NTE work, and oversee customer invoices • Conduct quarterly account reviews • Continuously improve processes, systems, and customer satisfaction • Assist with budget requests, analysis, and reporting • Manage subcontractors and suppliers against contracts and expectations • Coordinate and schedule maintenance activities • Direct vendors, facilities staff, and service providers to minimize disruption • Receive and dispatch work requests to technical staff, vendors, and service providers • Ensure timely contractor service and quality standards • Obtain and analyze bids for landscape services • Establish extra revenue goals and identify recommendations through inspections and service photos • Coordinate with internal sourcing, accounts, category management, and billing teams • Set up systems, maintain access and usability, provide training, and coordinate IT or other projects • Complete paperwork for adding or removing sites • Participate in after-hours call rotation for emergencies • Coordinate facility management and small project tasks • Oversee delivery of maintenance and repair services • Ensure client satisfaction and monitor customer satisfaction improvements • Support meetings and conferencing • Apply JLL best practices to exceed client goals and expectations
• Bachelor or Associate Degree preferred or equivalent work experience • Relevant training in MHE, Controls Systems, PIT, and general building operations • Knowledge of customer service principles and practices • Minimum of 5 years of facilities or property management experience required • Retail experience is a plus • Good organizational and interpersonal skills with a strong customer focus • Solid knowledge of building, mechanical, and electrical systems (MEP) • Strong financial management and budgeting skills • Proficient in MS Office • Strong written, verbal, and people skills • Intermediate to advanced written communication skills, including spelling, grammar, and punctuation • Experience using CMMS systems and reporting • Ability to work independently with minimal supervision • Ability to prioritize and manage projects efficiently and timely • Ability to quickly learn required company software • Must be authorized to work in the United States without sponsorship
• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
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