
5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
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5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
• Support the Auto Claims Operation by handling material damage, property damage, and/or liability insurance claims • Provide service pursuant to the policy while complying with regulatory and statutory requirements • Investigate liability, evaluate coverage, and develop claims resolution and negotiation strategies for moderately complex claims • Work under limited supervision within defined limits and authority to resolve claims using established procedures • Communicate with insureds, claimants, and other individuals • Verify and explain benefits, coverages, fault, and the claims process verbally or in writing • Identify and obtain statements from insureds, claimants, and witnesses • Conduct investigations to determine liability and damages and distinguish allegations from facts • Evaluate and negotiate settlements within authority for first- and third-party claims in multiple markets • Use estimates, property, material damage, liability, total loss evaluations, claims analysis, claims technology, and related tools • Coordinate with internal and external departments • Respond quickly to customer needs and inquiries • Work overtime and holiday hours when required
• Bachelor's degree or equivalent combination of education and experience preferred • 1-3 years claims handling experience required • Working knowledge of claims administration best practices and procedures • Understanding of vehicle repair processes and procedures • Knowledge of fault assessment, negligence and subrogation principles required • Knowledge of Microsoft Office suite, general computer software and claims software • Organization and planning recognition skills required • Oral and written communication skills required • Interpersonal skills required • Property and Casualty Insurance License, valid in selling state, preferred • May be required to obtain an Adjuster license as applicable in accordance with state law within 60 days • AAA participates in E-Verify • Occasional travel to off-site business meetings or conferences
• Health coverage for medical, dental, vision • 401(K) saving plans with company match • Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) • Incentive program based upon the achievement of organization, team and personal performance
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