Senior Casualty Adjuster

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🏰 Missouri, Texas – Remote

🏰 Missouri – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle moderate to high complexity claims involving material damage, property and/or liability insurance lines • Conduct phone and/or field investigations to determine liability and damages • Attend and participate in legal proceedings as needed • Obtain statements from insureds, claimants, and witnesses • Explain benefits, coverages, fault, and the claims process • Address coverage issues and verify policy applicability • Evaluate claim values using property, bodily injury, and liability data • Negotiate settlements within authority for first- and third-party claims • Maintain claim files and update databases and production reports using company systems • Control expenses within areas of responsibility • Coordinate with internal and external departments • Independently resolve claims within authority level • Respond promptly to customer needs and problems

🎯 Requirements

• Bachelor's degree • Equivalent combination of education and experience accepted • 7–9 years of prior claims handling experience preferred • 4–6 years of property, auto, casualty, or relevant claims administration experience required • Comprehensive knowledge of claims administration best practices and procedures • Advanced knowledge of insurance, fault assessment, negligence, and subrogation principles • Comprehensive understanding of building and vehicle repair procedures and third-party liability issues • Advanced knowledge of Microsoft Office, general computer software, and claims software such as CACS, HUON, HOC, and Guidewire • Advanced organization and planning recognition skills • Advanced oral and written communication skills • Advanced interpersonal skills • Advanced leadership skills among peers • Proficiency and understanding of medical terminology and causality • Valid driver's license, acceptable Department of Motor Vehicles record, and minimum liability insurance issued by the state • Chartered Property Casualty Underwriter certification preferred • Associate in Claims certification preferred • Insurance/claims adjuster license may be required in specific states • Occasional travel to business meetings or conferences (5%)

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K) saving plans with company match • Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!)