Field Service Technician II

🔥 0 minutes ago

🌪️ Kansas, Michigan, +2 more states – Remote

🌪️ Kansas – Remote 🚗 Michigan – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote

💵 $40 - $55 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Start up and commission equipment and perform post-start-up field services primarily for data center customers • Plan and execute service work according to customer orders, expectations, work instructions, quality standards, and safety guidelines • Deliver excellent customer service and communicate service timelines and expectations • Plan and prepare site work for larger project teams and manage related subcontractors on site • Execute work correctly the first time and complete assignments on time • Identify improvement needs and potential solutions with Site Managers and Senior Field Service Technicians • Troubleshoot equipment, system, and process failures; request corrective actions and recommend preventive improvements • Collect data and provide timely reports to support fleet performance analysis, marketing intelligence, and service sales opportunities • Assist customers with spare-parts ordering, issue resolution, and provisioning • Perform duties in Power Delivery, Medium and Low Voltage Electrification, and Control Systems • Maintain assignment documentation and complete reports and test reports using job-related software • Lead site Health, Safety, and Environment activities, report unsafe practices and incidents, and apply safety and environmental rules • Promptly book travel arrangements upon receiving assignments • Wear required personal protective equipment and uniforms

🎯 Requirements

• Theoretical experience in all aspects of electrical design • High school diploma/GED with 5 years of hands-on electrical/electronics engineering experience; OR associate degree/trade certification with 3 years of experience; OR bachelor’s degree with 3 years of experience; OR high school diploma/GED with 3 years of equivalent work or military experience servicing critical power equipment • Knowledge of the National Electrical Code (NEC), safety codes and regulations, and QA requirements • Proven analytical and quality improvement ability • Ability to work with maintenance, engineering, and management personnel at all levels • Knowledge of Microsoft Suite products • Knowledge of Google Suite products, including Sheets, Docs, Drive, and Slides • Knowledge of project issue-resolution software such as BIM, Compass, CxAlloy, and Procore • Ability to communicate effectively in writing and verbally with external customers, vendors, partners, and internal stakeholders • Experience with Emerson RX3i and Proficy Machine Edition, ABB AC500 PLC and Automation Builder, CP600 HMI and PanelBuilder, Zenon, and Cimplicity preferred • Computer networking skills, Wireshark, IED Scout, relay testing and configuration, and RTAC configuration preferred • Must be fluent in written and conversational English • Currently authorized to work and live in the United States • Ability and willingness to travel 90–100% throughout the United States, including long-term assignments lasting consecutive weeks • Ability to wear required personal protective equipment and uniforms

🏖️ Benefits

• Comprehensive travel and lodging accommodations • Per diem for field service travel • Overtime and double-time opportunities • Choice of PPO medical plan or High Deductible Health Plan with Health Savings Account • Choice of Core or Core Plus dental plans • Vision benefit • Company-paid life insurance (2X base pay) • Company-paid AD&D (1X base pay) • Voluntary life and AD&D coverage • Company-paid short-term disability up to 26 weeks • Company-paid long-term disability at 60% of pay, with ability to buy up to 66 2/3% of pay • Supplemental benefits including accident insurance, hospital indemnity, critical illness, and pet insurance • Parental leave up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Up to 15 paid vacation days