Field Service Technician

🔥 3 hours ago

🌾 North Dakota – Remote

🌾 North Dakota – Remote

💵 $58.5k - $93.6k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Execute service work according to work instructions, customer orders, expectations, and ABB quality and safety guidelines • Work on-site with customers to identify operational improvement opportunities and eliminate pain points • Perform field service tasks, identify technical issues, and conduct certified on-site troubleshooting • Prepare material lists and ensure parts, materials, and equipment meet quality standards and are available • Execute installation, commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements • Build and maintain positive customer relationships • Identify potential sales opportunities and communicate them internally • Detect potential equipment failures and recommend corrective actions • Suggest product and quality improvements • Recommend operational and customer-service improvements to management • Follow safety and environmental practices and report unsafe practices and incidents promptly

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment, OR Associate’s Degree in electrical technology with 3+ years’ experience, OR High School Diploma/GED and equivalent work and/or military experience with 5+ years’ experience • Advanced ability to interact and communicate written and verbal information to varying organizational levels • Advanced ability to use Microsoft Office products • Moderate ability to project manage using MS Project or Excel • Advanced ability to write test plans and reports detailing test results • Advanced ability to stay organized and meet administrative deadlines • Ability to collaborate well with others • Ability to work with a sense of urgency and ownership until the job is complete • Must already have work authorization permitting employment with ABB in the United States

🏖️ Benefits

• Choice between two medical plan options: a PPO plan or a High Deductible Health Plan with a Health Savings Account • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid, with ability to buy-up to 66 2/3% of pay • Supplemental benefits: accident insurance, hospital indemnity, critical illness, pet insurance • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • Retirement 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions