System Drives Field Service Technician

🕒 September 28

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

Where this job comes from

Posted on ABB's careers page ↗ABB's careers page, not through a job board

First seen by Remote Rocketship September 28

Still open on ABB's site. Checked 6 hours ago.

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Logo of ABB

ABB

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Support ABB’s growing systems drives business • Supervise installation of new equipment at customer sites according to manufacturer specifications • Interpret maintenance manuals, schematics, and software tools • Repair equipment using electronics knowledge, test instruments, computers, and hand tools • Lead workers in servicing and repairing ABB equipment • Instruct customers in electrical theory and operation of ABB Drives as required • Lead drive system commissioning projects • Consult engineering personnel to resolve unusual system operation and maintenance problems • Advise management regarding customer satisfaction, product performance, and product improvement suggestions • Learn and use ABB tools including Drive Composer, Drive Windows, Control Builder, SAP, Concur, Outlook, and Citi-Bank Travel • Travel up to 80% to service demand-based customers throughout the USA • Improve customer satisfaction, maximize customer retention, and increase profitability

🎯 Requirements

• High School Diploma or GED and 7 years of technical work experience • Associates Degree and 5 years of technical work experience • Bachelor's Degree and 2 years of technical work experience • In lieu of bachelor’s degree, 5 years of experience may be accepted • 3 years of experience performing field service engineering for AC and DC coordinated drive systems • 3 years of experience using test equipment including oscilloscopes, data loggers, PDMA motor testing, and CMC measurements • Understanding of AC and DC drive systems • A special combination of education and experience must be demonstrated in the AC drives area • Ability to analyze and test system hardware and software performance applicable to OEM integrated machines • Must already have work authorization permitting work for ABB in the US • Must be available 24/7 based upon business necessity • Up to 80% travel required • Ability to write detailed technical field service reports • Ability to troubleshoot, test, repair, and service technical equipment • Ability to comply with ABB and customer safety requirements and complete designated safety training on time • Work with ABB 800xA is a plus

🏖️ Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid, with ability to buy up to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions

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