Sales Support Specialist

🔥 0 minutes ago

🏄 California, Illinois, +2 more states – Remote

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💵 $79k - $91k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of ABB

ABB

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Provide expertise in utilizing the Salesforce platform to move projects through the sales lifecycle within the Advisory Operations Division • Provide the Sales Team with assistance in best practices, project creation, and record creation/direction • Support proper implementation and communication of sales processes • Help Sales teams understand bottlenecks and inconsistencies • Process Service Sales Manager requests for proposal creation • Partner with the Market Development team on services with non-standard pricing when needed • Create sites for Install Bases in ServIS • Process purchase orders by ensuring required documents are received and create cases for Order Entry processing • Handle ViewPoint® requests to add users or modify user information and permissions • Create SharePoint folders for opportunity, Special Price Agreement, and contract documentation • Record process assumptions and decisions in relevant systems • Maintain proactive communication with the sales team and internal functions to support customer satisfaction • Create opportunities and contacts for large quantity projects over 10 • Communicate and provide updates on tool development and new functionalities • Support division-specific sales process documentation, guidelines, and updates • Support the Front End sales process through transactional opportunity ownership, cross coverage, and special projects

🎯 Requirements

• 1 to 5 years of working in a data driven environment; records, document generation, case management, or other similar industry • Experience working with Salesforce or similar CRM • Experience working with Microsoft Office Suite and SharePoint

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • Retirement 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions • Vacation under a permissive time away policy for salaried exempt positions • Bonus eligible

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