Automation Technical Specialist

🔥 0 minutes ago

🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🌽 Illinois – Remote

💵 $78k - $156k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Serve as the subject matter expert for automation hardware solution implementations within large core clinical laboratories • Lead onsite implementation activities, including equipment receipt, site readiness review, equipment placement, assembly, testing, and operational verification • Coordinate implementation projects with customers, project managers, laboratory leadership, local field service teams, contractors, vendors, and other cross-functional stakeholders • Resolve complex technical inquiries and provide advanced troubleshooting support throughout the implementation lifecycle • Apply established procedures and develop practical solutions for technical challenges and customer requirements • Deliver automation product training and technical guidance to field service personnel during and after implementation • Support post-implementation escalations and provide subject matter expertise for complex automation system issues • Support new automation hardware product launches and instrument additions at existing customer sites • Develop and apply consulting strategies that strengthen customer partnerships and support long-term automation solution success • Maintain compliance with quality system requirements and promote adherence to Abbott’s Code of Business Conduct • Travel throughout the United States supporting customer implementation projects

🎯 Requirements

• Associate degree in Engineering, Electronics, Automation Technology, Biomedical Equipment Technology, Technical Systems, or a related technical field; or an equivalent combination of education and experience • Minimum 4 years of experience supporting, servicing, troubleshooting, implementing, or maintaining automation systems, laboratory instrumentation, diagnostic equipment, or other complex technical systems • Experience resolving technical issues in customer-facing environments • Ability to independently execute complex technical projects and specialized assignments • Ability to travel up to 100% and maintain easy access to a major airport • Preferred: Bachelor’s degree in a technical discipline • Preferred: Experience within clinical laboratory, diagnostics, healthcare, or laboratory automation environments • Preferred: Knowledge of regulations and standards affecting in vitro diagnostics (IVD) and biologics • Preferred: Experience providing technical training, coaching, or mentorship to field service personnel • Preferred: Experience leading implementation projects involving multiple stakeholders • Preferred: Experience with Abbott Diagnostics automation and instrument platforms • Preferred: Strong project coordination, consulting, and customer relationship management experience • Preferred: Familiarity with laboratory workflow and operations

🏖️ Benefits

• Career development with an international company • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan for qualifying employees in the next calendar year • Excellent retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit — an affordable and convenient path to getting a bachelor’s degree • Company-recognized workplace and diversity, working mothers, female executives, and scientists benefits