Regional Manager, US Delivery – Chicago, Dallas, Philadelphia

Job not on LinkedIn

🔥 7 minutes ago

🌽 Illinois, Pennsylvania, +1 more states – Remote

🌽 Illinois – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $99.3k - $198.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Manage and develop a technical team focused on end-to-end delivery of AlinIQ Digital Health Applications • Serve as a client-facing delivery and support manager focused on customer satisfaction, communication, and application deployment • Support diagnostic laboratory workflows and related software technologies • Become a trusted advisor to customers • Prioritize and manage customer needs and conflicts • Provide solutions leadership and effective team management • Provide feature and product enhancement input based on customer feedback • Maintain accountability for a high customer service culture • Execute project work plans with focus on timely completion and risk mitigation • Track and report assigned project aspects regularly • Enforce team compliance with procedures and systems of record • Develop problem-solving guidelines, checklists, and other customer-support materials • Revise and maintain project documents and systems of record • Participate effectively in team and customer meetings • Lead cost management of the direct team with local controllers • Lead, direct, evaluate, and develop team members to meet business objectives

🎯 Requirements

• Qualified candidates must currently live in the Chicago, Dallas or Philadelphia area • Easy access to a major metropolitan airport • Must be able to travel up to 50% • Must have a valid driver’s license • Bachelor’s degree or equivalent global education • 2 to 3 years of experience leading and managing software services and support teams for healthcare/diagnostic laboratory systems • Relevant leadership and technical experience • Strong understanding of diagnostic laboratory workflows and related software technologies • Hands-on technical experience with laboratory information systems, middleware and/or analyzer management systems, inventory management systems and/or clinical decision support systems • Strong leadership, coaching, development, and people-management skills • Technical proficiency with MS Office, MS Project, and Smartsheet • Strong verbal and written communication skills with excellent customer-facing capabilities • Attention to detail and concern for quality • Ability to innovate, bring forth ideas, and positively escalate issues and risks • Master’s degree in Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines preferred

🏖️ Benefits

• Career development with an international company • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year for qualifying employees • Excellent retirement savings plan with high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit providing an affordable and convenient path to a bachelor’s degree • Health and wellness benefits • Remote work arrangement