Regional Manager, US Delivery – Chicago, Dallas, Philadelphia

Job not on LinkedIn

🔥 2 minutes ago

🌽 Illinois, Pennsylvania, +1 more states – Remote

🌽 Illinois – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $99.3k - $198.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Manage client-facing delivery and support focused on customer satisfaction, communication, and application deployment • Directly manage and develop a technical team delivering AlinIQ Digital Health Applications end to end • Become a trusted advisor to customers • Prioritize and manage customer needs and conflicts • Provide feature and product enhancement input based on customer feedback • Maintain accountability for a high customer service culture • Execute project work plans with timely completion and risk mitigation • Track and report assigned project aspects regularly • Enforce team compliance with procedures and systems of record • Develop problem-solving guidelines, checklists, and other customer-support materials • Maintain project documents and systems of record • Participate effectively in team and customer meetings • Lead cost management of the direct team with local controllers • Lead, direct, evaluate, and develop team members to meet business objectives

🎯 Requirements

• Bachelor’s or equivalent Global education • 2 to 3 years of experience leading and managing software services and support teams for healthcare/diagnostic laboratory systems • Relevant leadership and technical experience • Master’s degree in Computer Science, Information Systems, Medical or Hospital Informatics, or related disciplines preferred • Qualified candidates must currently live in the Chicago, Dallas, or Philadelphia area • Easy access to a major metropolitan airport • Must be able to travel up to 50% • Valid driver’s license required • Understanding of diagnostic laboratory workflows and relevant software technologies • Hands-on technical experience with laboratory information systems, middleware and/or analyzer management systems, inventory management systems, and/or clinical decision support systems • Technical proficiency with MS Office, MS Project, and Smartsheet • Strong verbal and written communication skills and customer-facing capabilities • People management, leadership, coaching, development, and growth skills

🏖️ Benefits

• Career development with an international company • Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (eligibility in the next calendar year) • Excellent retirement savings plan with high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit toward a bachelor’s degree • Access to a company recognized as a great place to work and for diversity