Process Server Performance Specialist

Job not on LinkedIn

🔥 12 hours ago

🏈 Alabama, Florida, +13 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ABC Legal Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚖️ Legal

🤝 B2B

📋 Compliance

Legal • B2B • Compliance

ABC Legal Services is a leading provider of service of process solutions in the United States. The company offers reliable and transparent legal document delivery across all 50 states and numerous countries, utilizing a vast network of professional process servers. With a focus on technology and efficiency, ABC Legal uses a mobile app to provide GPS-tracked evidence and real-time updates for every process serve. The firm is recognized for its comprehensive services, making it the trusted choice for law firms, government entities, and individuals seeking legal document services. ABC Legal also offers support in eFiling and various enterprise solutions.

📋 Description

• Provide support, training and education to underperforming process servers based on key metrics • Communicate directly with process servers, providing coaching and meaningful feedback • Field process-server questions and resolve blockers • Ensure process servers understand expectations and adjustment timeframes • Set clear expectations for underperforming servers • Review assigned reports daily • Reach out to disengaged servers to identify and resolve reasons they are not attempting jobs timely • Hold servers accountable to directly impact performance • Track and communicate blockers to the leadership team • Work closely with Recruiting when additional coverage is needed • Own process server network performance through data-driven performance management

🎯 Requirements

• Experience training and/or coaching • High school diploma or GED required • Familiarity with Legal Processes is a plus • Excellent written and verbal communication skills • Experience and proficiency with Microsoft Office (Word, Excel) • Ability to analyze processes and make recommendations for improvements • Must be located in Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, or Florida • Full-time availability, 8am to 5pm PST

🏖️ Benefits

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • 7 Paid company holidays • 4 Floating holidays per-year • Life Insurance and AD&D Insurance • Long Term Disability • Health Care Reimbursement Flexible Spending Account • Dependent Care Flexible Spending Account • EAP (Employee Assistance Program) • Pet Insurance