Senior ServiceNow Platform Engineer

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $141.5k - $203.5k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Abnormal Security

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🔒 Cybersecurity

Cybersecurity

Abnormal Security is a provider of cloud-native email security solutions that specializes in preventing a wide array of cyber threats. The company focuses on protecting businesses from attacks such as phishing, malware, ransomware, and social engineering, ensuring total protection for corporate email systems. Their offerings include business email security, phishing detection, and securing against account takeovers, making them a leader in the computer and network security space.

📋 Description

• Configure, maintain, and support the ServiceNow platform, including workflows, automations, and integrations • Troubleshoot complex platform issues and support major releases, high-impact incidents, and platform-wide changes • Design and enhance automation and Agentic AI capabilities to reduce manual effort and enable self-service • Create and maintain knowledge articles and SOPs documenting governance, standards, and best practices • Perform routine audits, maintenance, and access, security, and configuration reviews • Own the team's ticket queue against SLAs and manage the Agile backlog and sprint priorities • Present key platform metrics to IT management weekly • Partner with administrators, developers, and stakeholders across IT and SaaS to support workflows and long-term platform strategy

🎯 Requirements

• 5+ years translating complex ServiceNow concepts (Flow Designer, IntegrationHub, Agentic AI) into clear guidance for technical and business audiences • 5+ years of technical leadership and governance, including mentoring, design and code reviews, and enforcing standards and SOPs • 5+ years of prioritization skills, including 3–5 years managing an Agile backlog and ticket queue against SLAs • 7+ years of advanced ServiceNow development, including Flow Designer, IntegrationHub, REST/SOAP, Scripted REST APIs, OAuth, service catalog, Virtual Agent, knowledge management, scoped apps, and Glide scripting • 7+ years troubleshooting complex issues and root-cause analysis • 1+ years with ServiceNow Agentic Workflow and AI Agents • 1+ years using Claude Cowork or Claude Code for ServiceNow development, including prompt engineering and skill creation • 1+ years configuring and securing ServiceNow MCP Server/Client integrations with governed MCP Tools and ACL/OAuth scoping • 3+ years with Hardware Asset Management, Employee Center, Now Assist, and Operations Workspace • 1+ years with Atlassian products (Jira, JSM, Confluence) • Strong written and verbal communication and excellent documentation skills • Collaborative, detail-oriented, and organized • Ability to manage multiple priorities in a fast-paced environment • ServiceNow certifications (CSA, CAD) are listed as nice to have, not required

🏖️ Benefits

• Bonus or incentive compensation may be available • Equity may be available • Comprehensive benefits package may be available • Pre-employment checks aligned with applicable legislation and company security/privacy standards