Field Application Engineer II

🔥 14 hours ago

🎸 Tennessee, Georgia – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Application Engineer

Where this job comes from

Posted on Generac's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Generac's site. Checked 1 hour ago.

Logo of Generac

Generac

5001 - 10000 employees

Founded 1959

⚡ Energy

🔧 Hardware

🏭 Manufacturing

💰 $200M Grant on 2024-07

Energy • Hardware • Manufacturing

Generac is a leading manufacturer of energy solutions, specializing in backup power generation systems and renewable energy products. The company is committed to delivering reliable power solutions for various applications, including residential, commercial, and industrial sectors. With a focus on innovation and sustainability, Generac aims to meet the growing demand for dependable electricity in a changing energy landscape.

📋 Description

• Support deployment, installation, commissioning, troubleshooting, service, and code compliance of Generac home energy solutions, including generators, solar, storage, and load management systems • Provide on-site support for installation, commissioning, startup, and troubleshooting of home energy systems and associated equipment • Document installation, commissioning, service, and support activities in detailed field reports • Resolve complex issues on-site and through phone, email, and virtual support; collaborate on escalations • Maintain contact with dealers, installers, and service providers to improve product adoption, installation quality, and customer satisfaction • Deliver technical training to customers, dealers, distributors, and internal teams • Review electrical one-line diagrams, load calculations, transfer switch configurations, and site-specific installation plans • Partner with Product Development, Engineering, Service, and Quality on product launches, field evaluations, dealer audits, root-cause investigations, and reliability improvements • Review training materials, installation manuals, service documentation, technical bulletins, and customer-facing content for technical accuracy • Advise sales associates, dealers, contractors, distributors, and service organizations on technical matters • Identify technical, regulatory, permitting, utility interconnection, and code-compliance barriers and coordinate resources to resolve them • Mentor Field Application Engineer I team members • Travel up to 75%, including day trips and regional travel, with possible trips to Canada

🎯 Requirements

• Associate’s degree in electrical engineering, mechanical engineering, engineering technology, construction management, or a related technical discipline preferred • 3+ years supporting, installing, servicing, commissioning, or troubleshooting residential and light commercial power generation systems • Experience reviewing electrical drawings, one-line diagrams, site plans, and installation documentation • Experience with home standby generators, automatic transfer switches (ATS), load management, generator controls, and associated electrical infrastructure • Technical support, field service, field applications engineering, or technical training experience in power generation, electrical, construction, or energy industries • Experience delivering technical training to contractors, dealers, distributors, or customers • Experience diagnosing electrical, mechanical, communications, and controls issues in generator systems • Experience collaborating with Engineering, Product Management, Service, Warranty, Quality, and Sales • Experience with field investigations, product validation, new product introductions, and continuous improvement • Generator manufacturer training or certification from Generac, Cummins, Kohler, Briggs & Stratton, CAT, or similar organizations • Familiarity with Master Electrician, Journeyman Electrician, NABCEP PV Associate, NETA, NICET, OEM Generator Certification, or equivalent credentials (additional credentials are a plus) • Solid understanding of residential and commercial electrical systems • Ability to interpret schematics and work with high voltage and measurement equipment, including oscilloscopes, meters, and loggers • Working knowledge of remote monitoring, connected devices, and network communications used in power generation equipment • Competency with NEC and relevant utility interconnection standards • Familiarity with natural gas and propane fuel systems, generator sizing, load calculations, and backup power applications • Proficiency in Microsoft Office and ability to learn other computer systems • Clear, accurate, and timely communication in English • Candidates must not require sponsorship now or in the future, including OPT or H1B transfer • Valid driver’s license and passing MVA checks required • Ability to travel up to 75% • Ability to stand, walk, stoop, bend, kneel, reach above the shoulders, lift up to 50 pounds, and work frequently outdoors • Professional home office and safe storage of job-related tools and materials required

🏖️ Benefits

• Remote work arrangement • Opportunities to learn new technologies • Opportunities to contribute to business and customer success

Apply Now

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