Client Support Associate Attorney – Worker's Compensation

🕒 September 24

🏄 California – Remote

🏄 California – Remote

💵 $110k - $130k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abramson Labor Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

🤝 B2B

Legal • B2B

Abramson Labor Group is an award-winning employment law firm located in Los Angeles, California. The firm is dedicated to defending employee rights against employers of all sizes, focusing on areas such as wrongful termination, disability discrimination, and sexual harassment. With a team of experienced attorneys, paralegals, and legal assistants, Abramson Labor Group offers contingency-based legal services, ensuring that clients only pay if they win a settlement or verdict. The firm prides itself on delivering honest, efficient, and professional legal solutions to secure justice for their clients. Their practice is characterized by big firm power combined with personable service.

📋 Description

• Serve as the attorney point of contact for injured workers with active workers’ compensation claims • Respond to and complete client call assignments routed through Actionstep within two business days • Prioritize urgent matters, including benefit stoppages, denied or delayed medical treatment, and imminent hearing or evaluation dates • Counsel clients on temporary disability payments, medical treatment authorizations, and utilization review denials • Prepare clients for QMEs, IMEs, depositions, and WCAB hearings • Answer questions about work restrictions, return to work, permanent disability ratings, and settlement processes • Explain workers’ compensation concepts and procedures in plain language • Address client concerns and de-escalate sensitive or emotionally charged conversations • Document client interactions, advice, and follow-up items in Actionstep • Escalate benefit disputes, deadline risks, and case concerns to handling attorneys or case managers • Collaborate with case managers, paralegals, and handling attorneys • Maintain strict confidentiality and comply with ethical and professional responsibility standards

🎯 Requirements

• Juris Doctor (JD) from an ABA-accredited law school • Active member in good standing of the State Bar of California • Working knowledge of the California workers’ compensation system, including benefits, the medical-legal process, and WCAB procedures • Exceptional verbal communication skills with a warm, professional phone presence • Strong active listening skills • Ability to convey complex information clearly and concisely • Empathy and patience when handling difficult conversations with injured workers • Excellent organizational skills and attention to detail • Ability to manage a steady volume of calls while meeting daily deadlines • Comfortable using case management software, phone systems, and standard office technology • Reliable home office setup with high-speed internet and a quiet, private workspace suitable for confidential calls • Experience in California workers’ compensation law is strongly preferred • Experience in a client-facing legal role is preferred • Prior experience in a high-volume, phone-based environment is highly desirable • Bilingual in English and Spanish is a plus

🏖️ Benefits

• Performance-based bonuses • Health insurance • Retirement plans • Unlimited paid time off (PTO) • Opportunities for professional development • Continuing legal education (CLE) • Supportive and collaborative work environment • Opportunity to make a meaningful difference for injured workers and their families

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