Patient Access Manager

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $128k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Acadia Pharmaceuticals Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $287.5M Post-IPO Equity on 2019-09

Healthcare • Pharmaceuticals • Biotechnology

Acadia Pharmaceuticals Inc. is a pharmaceutical company specializing in breakthroughs in neuroscience to enhance lives. For over 30 years, Acadia has been at the forefront of healthcare, pioneering treatments for conditions like Parkinson’s disease psychosis and Rett syndrome. The company's focus is on developing innovative and novel medicines that address unmet medical needs, especially in therapeutic areas with high demand, such as Prader-Willi syndrome, Alzheimer’s disease psychosis, and other central nervous system disorders. Acadia is dedicated to elevating life by embracing diverse perspectives, fostering collaboration, and advancing scientific research and development.

📋 Description

• Provide expert field-based access and reimbursement support to healthcare providers for on-label access-related questions regarding company products • Act as a liaison among healthcare providers, specialty pharmacies, payers, patients, hub services, and internal cross-functional teams • Educate healthcare providers on programs, processes, access requirements, coverage pathways, prior authorization, specialty pharmacy coordination, appeals, hub resources, and patient support services • Prevent and address access and reimbursement issues through education, problem-solving, and issue resolution • Build and maintain access-related relationships with healthcare provider accounts, office support staff, and pharmacy staff • Apply market knowledge to navigate patient access processes and coverage and reimbursement requirements • Escalate local payer issues to National Account Managers and PAM Leads • Collaborate cross-functionally to simplify complex issues and improve customer experience • Provide pre-referral and post-referral educational in-services and support referral monitoring • Support continuity of patient access through reauthorization education, payer transition assistance, and program services • Guide offices through prior authorizations, appeals, and financial support options • Provide expertise on regional and national payer plans to team members and PAM Leads • Support national initiatives improving access and reimbursement strategies across brands • Manage appropriate utilization of patient support services and ensure compliance with legal and regulatory requirements

🎯 Requirements

• Bachelor’s degree required; concentration in life sciences preferred • Minimum of 4+ years of relevant experience in pharmaceutical sales, market access, national accounts, or specialty pharmacy • Deep expertise in access and reimbursement strategies • Medicare expertise strongly preferred • Strong background and understanding of field environment in healthcare industry • Equivalent combination of relevant education and applicable job experience may be considered • Experience working with provider offices such as physician practice, patient assistance programs, or similar pharmaceutical support programs strongly preferred • Understand HIPAA rules and regulations related to patient privacy • Strong written and verbal communications and presentation skills • Strong computer skills, including Microsoft Office products including Outlook, Excel, Word and PowerPoint • Ability to manage expenses within allocated budgets • Ability to work independently and adapt quickly • Ability to travel up to 60% • Ability to perform physical activities including standing, walking, sitting, reaching, climbing or balancing, stooping, kneeling, crouching, seeing, talking, and hearing; occasionally lift or move up to 20 pounds

🏖️ Benefits

• Competitive base, bonus, new hire and ongoing equity packages • Medical, dental, and vision insurance • Employer-paid life, disability, business travel and EAP coverage • 401(k) Plan with a fully vested company match 1:1 up to 5% • Employee Stock Purchase Plan with a 2-year purchase price lock-in • 15+ vacation days • 13 -15 paid holidays, including office closure between December 24th and January 1st • 10 days of paid sick time • Paid parental leave benefit • Tuition assistance