Change Manager I

🔥 0 minutes ago

🌲 Oregon, Washington – Remote

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💵 $82.6k - $101k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of CareOregon

CareOregon

501 - 1000 employees

Founded 1994

🏥 Healthcare

📦 Logistics

🛡️ Insurance

Healthcare • Logistics • Insurance

CareOregon is a community-focused health plan that provides coordinated physical, behavioral, dental and social-support services to Oregon Health Plan members, serving more than 500,000 people. The organization operates provider and member portals, offers care coordination, telehealth, language and tribal services, community grants and outreach, and programs addressing social determinants of health such as housing, nutrition and transportation.

📋 Description

• Support change efforts on medium- to large-scale, complex projects using change, project management, and LEAN principles • Participate across all project lifecycle stages, including scoping, planning, management, and implementation • Liaise with internal and external partners, contractors, and stakeholders • Facilitate collaboration, consensus building, accountability, and adoption • Identify change impacts, desired mindsets, and behavior changes • Support senior staff in developing change management strategies and plans using EPMO tools • Organize and participate in stakeholder meetings to identify needs and build alignment • Analyze business needs and process impacts for business cases, proposals, and project plans • Create tactical engagement and transition plans • Collaborate with senior change managers and project or process improvement managers • Monitor and communicate adoption status to sponsors, business owners, and stakeholders • Prepare presentations and reports on project adoption and status • Facilitate consensus among divergent groups • Measure adoption and monitor change integration • Identify and mitigate project risks and barriers • Ensure compliance with applicable standards, policies, laws, rules, and regulations • Establish adoption measurement methods and course-correct as needed • Use change management toolkits and templates • Track adoption and mitigation needs • Develop and recommend processes and process improvements • Maintain project records, documentation, information, and reports • Close project files and provide change sustainment plans • Evaluate post-implementation progress and challenges • Provide subject matter expertise and guidance for implementation, configuration, and ongoing support of internal systems, technology, and analytics • Participate in business unit planning and performance metrics • Draft policies and procedures • Participate in cross-departmental initiatives and functional discussions • Assist with EPMO training, communities of practice, tool maturation, and team growth

🎯 Requirements

• Minimum of 3 years of project management experience, including at least 2 years of change management experience • Minimum of 1 year of experience on complex information systems projects • Change management training • Change Management certification (Prosci, Kotter, etc.) preferred • Training, organizational development, technical writing, or other relevant certifications preferred • Scrum, Agile, and/or PMI Project Management certification preferred • 1 or more years’ experience in health plan operations preferred • Strong knowledge of project management and organizational change management principles, methods, and techniques • Knowledge of agile and waterfall development methods • Ability to apply Lean, PDSA, or Six Sigma process improvement techniques • Ability to develop formal, detailed change plans aligned with timelines and budgets • Ability to manage multiple activities, matrixed teams, organizational communications, and competing priorities • Excellent skills in Microsoft Office, Smartsheet, and Mural • Resource planning and negotiation skills • Strong communication, documentation, meeting facilitation, and presentation skills • Ability to work effectively with diverse individuals and groups • Ability to maintain professionalism with internal and external business partners • Ability to see, read, and perform repetitive finger and wrist movements for at least 6 hours/day • Ability to hear and speak clearly for at least 3–6 hours/day • Must reside in Oregon or Southwest Washington

🏖️ Benefits

• Bonus - SIP Target, 5% Annual • Medical, dental, vision, life, AD&D, and disability insurance • Health savings account • Flexible spending account(s) • Lifestyle spending account • Employee assistance program • Wellness program • Discounts • Supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, and 529 College Savings • Retirement plan with employer contributions • PTO • Paid State Sick Time • Paid holidays • Volunteer time • Jury duty leave • Bereavement leave • 401(k) contributions • Remote/work-from-home arrangement

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