Senior Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Accela

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Accela is a leader in providing cloud-based solutions designed to modernize government services. Their unified suite of innovative applications focuses on building more connected communities through enhanced efficiency and secure data management. Accela empowers local and state governments by streamlining processes such as building permits, licensing, cannabis regulation, and environmental health. With a focus on civic solutions, Accela aims to improve public sector operations by eliminating data silos and facilitating better interactions with residents. By leveraging their SaaS platform, governments can enhance service delivery, increase transparency, and reduce operational costs, leading to significant time and cost savings.

📋 Description

• Lead requirements elicitation activities, including workshops, interviews, and working sessions with customer stakeholders • Facilitate discussions to uncover business goals, pain points, constraints, and success criteria • Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies • Translate business requirements into implementation-ready artifacts such as process flows, requirements, and user stories • Develop current-state and future-state business process flows to identify inefficiencies, gaps, and improvement opportunities • Use business process flows to align stakeholders and guide solution design and implementation • Configure enterprise software according to approved requirements and Accela best practices • Partner with technical, data, and integration teams to coordinate technical requirements and dependencies • Bridge business stakeholders and technical teams to ensure intent, constraints, and impacts are understood • Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations • Collaborate with Project Managers to manage scope, identify risks, and support decision-making • Support testing and validation, including UAT planning, defect triage, and resolution coordination • Contribute to go-live readiness by validating configuration completeness, business process alignment, and operational readiness

🎯 Requirements

• 3–5 years of experience in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects • Experience developing and using current-state and future-state business process flows • Hands-on experience configuring enterprise software solutions based on discovery requirements • Ability to coordinate effectively with cross-functional technical teams • Experience documenting requirements using process modeling, use cases, or user stories • Ability to think conceptually while maintaining attention to detail in configuration and documentation • Proven problem-solving skills and ability to recommend practical, best-practice solutions • Strong written and verbal communication skills with ability to influence and guide business and technical stakeholders • Experience working within defined project scope and supporting change control discussions • Comfort operating in fast-paced, multi-stakeholder delivery environments • Previous professional services or consulting experience is desired • Government or public-sector domain expertise is desired • Mentoring or coaching experience is desired • Experience documenting and communicating cross-functional workflows is desired

🏖️ Benefits

• Annual bonus target (discretionary, based on company and individual goal achievement) • Flexible time off • Comprehensive medical plans • Dental plans • Vision plans • Family planning benefits • 401(k) retirement savings plan with company match • Health savings account with company contributions • Flexible spending account • Life coverage • Accident coverage • Disability coverage • Business travel insurance • Employee assistance programs • Other well-being benefits