Patient Account Resolution Specialist

🔥 14 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Accendra Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1882

🏥 Healthcare

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.

📋 Description

• Provide excellent customer service and product information, solutions, and relevant details to patients and providers • Create a positive, patient-centric environment • Support Field teams, Operations, and Sales • Critically problem-solve common complaints and flag trends • Proactively create a better patient experience • Drive company culture and support employee programs

🎯 Requirements

• High school degree or equivalent • 3-5 years’ experience in healthcare/health insurance industry • Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word • English (reading, writing, verbal) • Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data

🏖️ Benefits

• Medical, dental, and vision care coverage • Paid time off plan • 401(k) Plan • Flexible Spending Accounts • Basic life insurance • Short-and long-term disability coverage • Accident insurance • Teammate Assistance Program • Paid parental leave • Domestic partner benefits • Mental, physical, and financial well-being programs