Senior Specialist, Sales Support

Job not on LinkedIn

🔥 10 minutes ago

🏄 California, Florida, +1 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote

💵 $76.2k - $114k / year

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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accessiBe

WebsiteLinkedInAll Job Openings

51 - 200 employees

📋 Compliance

🤖 Artificial Intelligence

🌐 Web 3

Compliance • Artificial Intelligence • Web 3

accessiBe is a leading company specializing in AI-powered web accessibility solutions. Its platform helps businesses ensure that their websites are compliant with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). By offering tools for auditing, monitoring, and managing web accessibility, accessiBe empowers organizations to create inclusive online experiences for all users, including those with disabilities.

📋 Description

• Serve as the main point of contact for Strategic Accounts in the Offer to Order process • Manage, distribute, and track department workload • Ensure Strategic Accounts are handled according to management guidelines • Communicate with sales representatives and their teams to obtain information for creating deals in Deal Configurator • Collaborate with sales support and other departments to obtain or convey information needed to complete deals • Track deals through each process phase and notify the sales team of progress • Identify and report Deal Configurator issues and process challenges • Ensure proper deal tracking and process efficiency • Retain deal-related email according to current processes • Meet regularly with the sales support team to record deals, discuss challenges, and share knowledge • Implement improved processes and develop relationships with other departments • Resolve system and process issues with other departments when necessary • Train specialists and assist with complex deals • Provide phone training to representatives and specialists • Explain deal processes and special circumstances • Collaborate with product managers on product structure issues • Cross-train within the sales support team

🎯 Requirements

• Bachelor's degree in a relevant field or equivalent experience required • 5 years of related experience • Ability to communicate/work within all levels of the company • Ability to build strong relationships with team members and internal customers • Ability to multitask, meet strict deadlines, and work effectively under pressure • Strong knowledge of systems and processes • Strong project management skills • Strong troubleshooting, problem-solving, and solution implementation skills • Detail-oriented, well organized, and strong follow-up skills • Must be legally authorized to work in the United States • All applicants must reside in the United States at the time of hire • Visa sponsorship is not available

🏖️ Benefits

• Employee referral bonus • Employee discounts • “Dress for Your Day” attire program • Volunteer opportunities to give back to the local community • Canon welcome kit and official merchandise • Medical insurance • Dental insurance • Vision insurance • 401(k) Savings Plan • Discretionary profit sharing • Discretionary success sharing • Educational assistance • Recognition programs • Vacation