Strategic Account Director

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Acclaro

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Acclaro is an enterprise-focused localization and translation company that provides strategic, technology-enabled language services for global brands. They combine human linguists, AI-powered workflows, translation management platforms (My Acclaro, WordsOnline), automation and integrations, multimedia production (subtitles, dubbing, voiceovers), testing/LQA, and tech consulting to help SaaS, eCommerce, media and other enterprises scale internationally. Acclaro positions itself as a B2B partner delivering tailored, data-informed localization programs and platform-based solutions to manage translation at scale.

📋 Description

• Own the end-to-end performance of a portfolio of strategic accounts, including revenue growth, retention, and long-term value creation. • Develop and execute multi-year account strategies aligned with client business objectives and global expansion goals. • Build executive-level relationships and act as a trusted advisor, shaping client roadmap and investment priorities. • Lead complex deal cycles, including enterprise-wide agreements, global programs, and multi-stakeholder negotiations. • Identify and unlock new growth opportunities across business units, geographies, and buyer segments to expand wallet share. • Orchestrate cross-functional teams (Sales, Customer Success, Delivery, Product) to deliver seamless and high-impact client outcomes. • Drive executive business reviews (QBRs/EBRs), providing strategic insights and forward-looking recommendations. • Maintain accurate portfolio forecasting and leverage data to inform decision-making and performance optimization.

🎯 Requirements

• Have 8+ years of experience in strategic account management, enterprise sales, or client leadership roles within localization, SaaS, or global services. • Have a proven track record of managing and growing large, complex enterprise accounts (multi-million ARR). • Think beyond transactions and bring a strong strategic mindset to account planning and client engagement. • Influence confidently at the C-suite level and navigate multi-stakeholder global organizations with ease. • Are skilled in structuring and closing complex, high-value deals across global environments. • Thrive in ambiguous, fast-paced environments and take full ownership of outcomes. • Combine strong commercial acumen with a deep understanding of client business drivers and industry trends. • Use CRM systems (HubSpot or similar) to manage pipeline, forecasting, and performance.

🏖️ Benefits

• Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance. • Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans. • Career Growth: Access mentorship, development programs, and clear pathways for advancement. • People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being. • Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally. • Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership.