Managed Repair Analyst II

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Accuserve Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.

📋 Description

• Manage the reconstruction portion of claims losses for insurance carriers and expedite claim closure • Handle board-up, tarp assignments, contents, fire mitigation, and repairs of $50,000 and under • Evaluate the extent of reconstruction needed and discuss the reconstruction process with insureds • Review loss and coverage information and determine whether losses are within policy limits • Verify claim status with insurance carriers • Partner with assigned contractors to discuss job scope and update claims with appropriate notes • Audit invoices for appropriate scope and negotiate pricing as necessary • Recommend reserve amounts based on exposure and advise on subrogation potential, possible fraud, or unusual underwriting risk • Work with public adjusters and attorneys to complete claims • Respond to and resolve customer inquiries received by phone, email, fax, claim alert, or electronic data interchange • Provide technical product information to customers • Enter claim data accurately into databases and business applications • Ensure quality standards are met and suggest process improvements • Participate in training and meetings • Maintain professional relationships with insurance clients, insureds, coworkers, and contractors • Meet assigned work schedules, productivity metrics, and quality benchmarks • Evaluate claim circumstances and determine resolutions in accordance with business guidelines • Perform other assigned duties

🎯 Requirements

• Bachelor’s degree or equivalent combination of education/experience, or 3–4 years of experience in the insurance industry handling Property claims as a desk and/or field adjuster • Active Adjuster License required • Internet savvy and functional knowledge of Windows products such as Excel, Word, Teams, and other Microsoft Office programs • Advanced ability to audit estimates and invoices • Advanced negotiation and customer service skills • In-depth understanding of property claim handling requirements • Advanced knowledge of Xactimate and Xactanalysis • Quiet, distraction-free, appropriate work-from-home environment • Excellent verbal and written communication skills • Excellent attention to detail • Ability to utilize technology devices, software, and applications • Previous experience with Microsoft Office Suites and basic computer skills required • Reliable high-speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds • Ability to connect to home internet via ethernet cord if working remotely

🏖️ Benefits

• Incentives in addition to salary • Fully remote work • Flexible hours, including nights, weekends, and overtime when required • Individual and team training and meetings • Work-from-home setup with required high-speed broadband internet connection