Regional Vendor Manager

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $65k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Accuserve Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.

📋 Description

• Actively monitor contractor performance and conduct regular coaching to ensure Service Level Agreements are met to drive overall program compliance. • Ensure the region is properly staffed by working with contractors and internal partners to address coverage needs. • Hold routine check-ins with contractors to review active claims, address challenges, and keep work moving forward. • Make sure assignments are handled efficiently and consistently to deliver a high-quality customer experience. • Organize and lead in-person regional meetings with contractors and key stakeholders to review regional health and performance. • Travel throughout your region (approximately 40–50%) to meet with homeowners and contractors, ensuring compliance and service excellence. • Act as a primary point of contact when issues arise between property owners, clients, and contractors, helping resolve conflicts and move work forward. • Attend regional industry events and conferences to support brand presence and contractor recruiting efforts.

🎯 Requirements

• BA/BS or equivalent professional experience. • 3+ years of experience in contractor or vendor management, construction, reconstruction, property claims, or insurance. • Valid driver’s license required. • Ability to travel 40%-50% within your assigned region (some travel may require an overnight stay). • Prior experience with roofing, windows, siding, and/or water mitigation (adjusting or contracting experience is a plus). • Solid understanding of residential or commercial construction practices. • Strong problem-solving and conflict-resolution skills with a customer-first mindset. • Proficiency in Microsoft Office; experience with claims and estimating systems is a plus. • Excellent communication, organization, and time-management skills. • Comfortable working independently in a remote environment while staying accountable and responsive. • High ethical standards with a strong commitment to integrity and confidentiality. • Ability to manage multiple priorities and stakeholders at the same time. • Regular and reliable attendance. • Proficient with technologies such as Microsoft tools, laptops, tablets, applications, etc. • Reliable high speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities