Regional Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acquia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Secondary Market on 2018-08

Consulting • Healthcare • Marketing

Acquia is a company that provides the Acquia Digital Experience Platform (DXP), which is built on the industry-leading Drupal open-source CMS. The platform is designed to help organizations manage their digital presence more effectively, with a suite of tools that include content management, SEO optimization, customer data management, and more. Acquia offers solutions for various industries, such as healthcare, government, and retail, to enhance their digital customer journeys. The platform integrates with over 80 tools, facilitating collaborative content creation and optimized delivery. Acquia is recognized as a leader in digital experience platforms and is committed to accessibility and customer success.

📋 Description

• Drive customer retention and identify expansion opportunities • Guide customers through onboarding of products and services • Build strategic-level customer relationships and own customers’ success with Acquia platform services • Maintain control of account direction and strategy • Host Quarterly Business Reviews to identify customer risks and opportunities • Build expansion pipeline through targeted outbound outreach, strategic account planning, and collaborative channel-partner co-selling • Exceed quarterly renewal and net-renewal goals • Partner with internal resources to resolve customer escalations or operational issues • Coordinate with business users and procurement to ensure timely renewals • Update and maintain the Sales database weekly

🎯 Requirements

• Proven track record of retaining and growing complex relationships, including closing renewals and identifying upsell/cross-sell opportunities • Has owned and exceeded a quota • Experience with running a high volume of accounts • 2 years working in an account management role • Ability to manage multiple systems at once • Strong forecasting and analytical skills • Ability to work effectively within a dynamic, fast-paced and ever-changing environment • Good communicator with the ability to articulate a strong value proposition • Meticulous attention to detail and high level of accountability • Self-starter who can set and manage priorities • Strong teamwork, communication and cross-group collaboration skills • Must be able to proactively drive accounts and resolve customer escalations with minimal oversight • Bachelor degree is required • Openness to learning new technologies and collaborating with AI tools

🏖️ Benefits

• competitive healthcare coverage • wellness programs • take it when you need it time off • parental leave • recognition programs • variable compensation eligibility