Workers Compensation Claims Supervisor

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Acrisure

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💸 Finance

Finance • Insurance

Acrisure is a company that provides a wide range of insurance, risk management, and financial services solutions. They offer personal insurance, mortgages, business insurance, and employee benefit services, as well as cybersecurity and managed IT resources. Acrisure is known for expanding their reinsurance capabilities internationally and has garnered recognition such as the 'Broker of the Year' award. The company is also involved in community outreach and partnerships, such as with the Pittsburgh Steelers. Acrisure is committed to delivering innovative solutions and maintaining strong industry leadership.

📋 Description

• Lead, coach, and develop a team of approximately 4 to 6 workers' compensation claims professionals • Serve as the primary technical resource for escalated workers' compensation claim questions and complex claim strategy • Oversee claim handling activities to ensure compliance with company standards, client requirements, and applicable state regulations • Review complex claims involving compensability, coverage, litigation, reserving, settlements, and benefit determinations • Monitor team workloads, productivity, and claim quality while supporting timely claim resolution • Provide regular coaching, mentoring, and performance feedback to help develop adjusters and strengthen technical expertise • Approve claim settlements, reserve changes, and other claim decisions within established authority • Support litigation management, vendor oversight, and cost containment strategies to achieve quality claim outcomes • Ensure timely statutory filings, accurate documentation, and compliance with client handling instructions • Lead team meetings and establish accountability for operational goals and follow-up activities • Participate in recruiting, interviewing, onboarding, and developing claims professionals • Build strong relationships with clients, brokers, insureds, and internal leadership while supporting exceptional customer service • Participate in claim reviews, operational planning, and continuous improvement initiatives • Perform additional duties and projects as assigned.

🎯 Requirements

• Extensive workers' compensation claims experience required • Demonstrated expertise handling complex workers' compensation claims, including litigation, reserving, settlements, and claim strategy required • Previous leadership, supervisory, or team lead experience strongly preferred • Strong knowledge of workers' compensation laws, regulations, and claims administration practices required • Ability to coach, mentor, and provide technical guidance to claims professionals • Experience overseeing claim quality, performance, and operational workflows beneficial • General liability or commercial auto claims experience considered an asset • Excellent communication, relationship-building, and problem-solving skills • Strong organizational skills with the ability to balance leadership responsibilities and technical claim oversight • Proficiency with Microsoft Office and claims management systems required • Ability to work effectively in a fully remote environment • Willingness to travel occasionally for team meetings, client visits, conferences, or business needs.

🏖️ Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance • life and disability insurance • fertility benefits • wellness resources • paid sick time. • Generous paid time off and holidays • Employee Assistance Program (EAP) • a complimentary Calm app subscription. • Immediate vesting in a 401(k) plan • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • commuter benefits • employee discount programs. • Paid maternity leave and paid paternity leave (including for adoptive parents) • legal plan options • pet insurance coverage.