HR Associate, Experience Operations Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🦅 H1B Visa Sponsor

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Logo of Acuity

Acuity

10,000+ employees

⚡ Energy

Energy • Manufacturing • Technology

Acuity is a market-leading industrial technology company based in Atlanta, Georgia. It leverages technology to create innovative products and services, primarily in lighting and building management solutions. With its two main business segments, Acuity Brands Lighting and Acuity Intelligent Spaces, the company focuses on delivering smart lighting solutions and intelligent space management tools aimed at enhancing customer experiences and achieving sustainability through the use of data interoperability and advanced tech platforms. Employing approximately 13,000 associates, Acuity aims to drive growth and productivity while addressing the challenges of climate change and technological advancement.

📋 Description

• Respond to associate inquiries for HR related matters • Provide support for associate self-service tools • Provide accurate information about policies, processes, and programs • Resolve associate inquiries on a timely basis while delivering exceptional customer service • Responsible for receiving, addressing, researching, troubleshooting, and escalating questions via the Experience Center • Answer a broad range of questions regarding benefits, onboarding, employment, compensation, training, policies and procedures • Resolve associate inquiries or issues by applying standard, administrative procedures and agreed practices

🎯 Requirements

• Bachelor Degree • Human Resources experience • Microsoft office knowledge • Advanced English skills (preferred) • Customer service experience (preferred)

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development

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