Infusion Manager – Client Experience

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 45 days.
• No salary listed.

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ACU-Serve

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💳 Fintech

Healthcare • Healthcare Insurance • Fintech

ACU-Serve is a company that specializes in optimizing revenue cycles for healthcare providers, particularly in the HME (Home Medical Equipment) and DME (Durable Medical Equipment) sectors. They focus on increasing clean claims through strategic partnerships, innovative solutions, and advanced technology. ACU-Serve's comprehensive approach includes revenue cycle management, A/R collection services, and resupply for infusion pharmacy and complex rehabilitation services, ensuring swift and accurate payments while enhancing client education and operational efficiency.

📋 Description

• Oversee billing functions, including initiating goals and procedures, overseeing daily operations, and coordinating office efforts to expedite account payments • Answer calls and promptly return and follow up on interactions and information requests • Identify, implement, and improve billing and collections processes • Develop and implement goals, policies, procedures, and guidelines for reimbursement analysts • Monitor authorizations, billings, postings, collections, accounts receivable, and adjustments • Prepare billing, collections, accounts receivable, and bad debt reports • Review and analyze insurance reports, codes, payments, denials, and refund processes • Oversee software functionality and integrity for electronic claims and payment remittance • Conduct yearly reviews for direct staff and maintain performance notes • Hold monthly one-on-one meetings with direct reports and weekly team meetings • Supervise the Billing and AR team through hiring, coaching, mentoring, and performance management • Ensure staff development and continued education in reimbursement, billing, and coding rules • Bill and collect as needed to meet client goals and expectations • Establish and monitor monthly metrics for Reimbursement Analysts • Conduct client conference calls weekly, bi-weekly, monthly, or as needed • Attend yearly conferences as requested by management • Complete daily, weekly, and monthly assignments assigned by management

🎯 Requirements

• Experience with medical billing for home infusion, specialty pharmacies, DME, or another area of medical billing • Graduate of an accredited Medical Billing Program and hold billing certification preferred • WeInfuse, CPR Plus, or CareTend system use preferred • Minimum of 3 years’ experience in Billing Management/Supervision preferred • Knowledge of Microsoft Office and proficiency with spreadsheets • Proficiency in medical terminology, HCPC and ICD-10 coding • Proficiency in filing medical claims • Expertise in reading and interpreting EOBs • Excellent communication skills • Commitment to the goals and philosophy of Pinnacle Revenue Management, Inc. • HIPAA compliance knowledge • Strong customer service skills • Willingness to work hard and be a member of the team

🏖️ Benefits

• No benefits, perks, or compensation extras are explicitly stated

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